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Hotel des Recollets – reviews, photos

4 rue J.-J. Rousseau, 24200 Sarlat-la-Caneda, France
Hotel amenities
Hotel des Recollets
2.5 of 5 stars 32 Reviews
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32 reviews from our community

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asia
Senior Contributor
32 reviews 32 reviews
Reviews in 29 cities Reviews in 29 cities
30 helpful votes 30 helpful votes
“All about the location”
3 of 5 stars Reviewed 17 December 2011

We booked this online the night before our arrival and the only room left was a triple. Staying in an old convent certainly appealed to us but the interior has very little character. The room was disappointing when we first saw it. Clean but absolutely no frills or charm. However, we accepted we weren't paying much. We were glad of the extra space the triple gave us. It would have been very cramped otherwise. It's just a shame such a historic building couldn't have been converted more sympathetically.
We found the staff pleasant enough but reception closes early so beware.
The WIFI in the room was hopeless. You could just about get a signal if you sat on the floor by the door but even that wasn't reliable.
The hotel parking is unusual - in a field which is part of a neighbouring property. As other reviewers have mentioned, there's probably free on street parking nearby if you want to look for it.
The best thing about the hotel is the location in the historic old town. It's in a lovely old street (quite tricky to find on first arrival) within very easy walking distance of all the sights and restaurants of Sarlat.

  • Stayed August 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask geckotale about Hotel des Recollets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BC, Canada
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
“Frustration!”
1 of 5 stars Reviewed 16 October 2011

I had made a reservation here because I wanted to stay somewhere with 'character'. I arrived at the hotel at 18:30 (not terribly late by North American standards), having written to them beforehand I would arrive 'sometime after 1800'. It took me quite a while to find the hotel, which is not well signed. At the reception I was told that the manager had cancelled my reservation half an hour before, no reason given! Thank goodness for the very helpful woman receptionist- she phoned around many other places to find me a room (Sarlat was pretty full this weekend). I ended up at the Ibis, hardly a place with character, for a higher price, and outside the old city. No apology or offer to pay the extra costs. DO NOT stay here. The only good thing about this place was the receptionist.

  • Stayed September 2011, travelled solo
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask chrisgCanada about Hotel des Recollets
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“Not as advertised”
2 of 5 stars Reviewed 11 September 2011

Avoid this place . It isn't what it says . The WIFI didn't work in our room . We were told to park on the street ( 2.50 every 2 hours ) . No a/c . Staff ( one guy ) was indifferent to the point of rudeness (maybe just the weekend guy ) . The place is a dump .

  • Stayed September 2011, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask rdmiller_pcj about Hotel des Recollets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney
Contributor
12 reviews 12 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“great location-shame about the breakfast”
3 of 5 stars Reviewed 7 September 2011

Wonderful location in a medieval village with lovely restaurants. Loved our "hobbit"hole hotel room with round door. safe car parking but a bit of a walk over uneven ground. The breakfast pastries were stale-go to a local patisserie for coffee and croissants. Staff were neither rude nor friendly.

  • Stayed October 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Joy R about Hotel des Recollets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Confolens, France
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“does not come up to standard”
2 of 5 stars Reviewed 5 September 2011

we were disappointed with this hotel. the access to the rooms is via very narrow staircase not recommended for anyone with mobility difficulties. the banister was incredibly dirty and decor in hotel if tired. the room was ok but dark , the sheet were ripped. the bath was very high to climb into again not recommended for someone with mobility problems and it was not possible to place the shower attachment onto holder as pipe was too short, which meant showering with shower attachment in hand. we were not allowed to eat breakfast in the courtyard even though it was not raining as lady in charge told us she had said no to everyone else. all staff were very dower. Sarlat is beautiful but don't stay in this hotel if you want a perfect holiday

  • Stayed August 2011, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Additional Information about Hotel des Recollets

  • Des Recollets Hotel
Address: 4 rue J.-J. Rousseau, 24200 Sarlat-la-Caneda, France
Price range (per night):* INR3,529 - 6,385

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