We stayed here for a few days looking forward to the charm of a mansion in the woods, a bit secluded from the madness of Dordogne. What we got was a mixed bag. Nice pool but a dilapidated mad-hatter building desperately in need of some investment. And disrespectful owners. I think you can do much, much better in the area.
Pro's:
1. Location: The Relais de Moussidiere is in a secluded depression off of one of the main roads into Sarlat, making it a great jumping off point for all of your adventures in the area (there is LOTS to do). Less than 3 minutes away, there is even a Casino supermarket when you just need to buy a ball for the kids to play in the pool...
The grounds that the Relais are located in are apparently vast, but we did not explore - it was impossibly hot and humid when we were there.
2. Pool: We were delighted by the pool, which was very pleasant owing to the deadly heat and humidity. An absolute joy for kids and adults alike. There was even some pool service (drinks).
3. Breakfast: Some of the best croissants ever. And the other items in this cold breakfast are top drawer - superb.
4. Owners: The owners generally mean well. They will give you good directions and ideas, although their dining suggestion, Cricketamu's was a flop owing to it being overwhelmed with patrons (the food was great though, just took over 2 hours!). More on the owners in "Con's" below.
Con's:
1. The Building: Others have commented on it, both liking it and not. We did not. While the decor is "eclectic" to be kind, some of the finishings are completely worn, stained, or just ugly. Coconut/hemp "rope" wallpaper, completely stained carpets from the Flashdance 80's era, bathrooms that are from the 70's (in a bad way) that look like they were put together by amateurs. Musty smells, mould in the shower. Horrible!!
Bed was OK though.
The worst has to be our experience with the aircon. Some rooms have aircon - ours did. But because of the faulty installation, the condensed water leaked onto the already dilapidated carpet. Which smelled. The worst was yet to come! As I was in a rush I neglected to tell the front desk. Do you think the cleaning staff reported it (they had to walk through puddles on the carpet!) - no. So when I got back, there was a bigger mess. A plumber was called right away, but the solution was to just put a bucket in place. After enduring this drip-drip-drip torture all night, I asked to be moved the next day. This was done (by me, moving my own luggage), to a non-air conditioned room (ughh, thank god a storm brought some cooler air). I can perhaps forgive most of the above (with difficulty), but the worst was being told that "I" was the cause of this by the female owner, because "I" am an American (I'm not) and this would not have happened if "I" were French (but I am) because French people don't like aircon (but I do). And never mind that this leakage had occurred many times before (from the stains we noticed when we first got there, and as admitted by the owner). INEXCUSABLE BEHAVIOUR.
2. The Owners: See Con's 1.
3. WiFi: Although there is apparently free wifi in the rooms, one of the rooms we were in could not get reception - probably interference from the musty air and leaking aircon!
Conclusion:
This place "has-been". Yes Faye Dunaway stayed here 500 years ago - so what? It's outdated, the owners lack proper manners and there are tons of options in the area. Go elsewhere!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC