We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Relais de Moussidiere – reviews, photos

Moussidiere, 24200 Sarlat-la-Caneda, France
Hotel amenities
Relais de Moussidiere
3.5 of 5 stars 28 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

28 reviews from our community

    Trip type
Traveller rating
    6
    11
    2
    5
    4
Date Rating
Hobart
Senior Contributor
28 reviews 28 reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
“Pleasantly surprised”
4 of 5 stars Reviewed 10 October 2011
1
person found this review helpful

After reading a number of reviews I was concerned that we had been booked to stay as part of a walking group.

After spending seven days at RDM I can't understand the negative reviews and can only assume that the property has had some changes in personnel or issues with service consistency.

The property itself is quite exquisite and beautifully located just outside Sarlat. The room was comfortable, aircon worked and during our stay we were able to sleep with the window opening. Some may not like the decor, but I thought it was well in keeping with the region.

The staff were pleasant and attentive and dealt with all our queries couteously.

The hotel only caters for breakfast which is standard French style. Other catering is undertaken by a catering company which during our stay delivered 4 course dinners to the highest restaurant standards.

The facilities including pool, bar and wifi are all accessible and in the case of wifi, is provided free of charge.

The only slight negative is that it is not located in beautiful Sarlat, but given the extensive free parking on site and the location near a supermarket it well and truly compensates for the 15 minute walk. Parking in Sarlat is restricted and quite expensive.

Room Tip: Overlooking the pool
See more room tips
  • Stayed September 2011, travelled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask HobartResident about Relais de Moussidiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tel aviv
1 review
3 helpful votes 3 helpful votes
“I was insulted and treated terrible by the reception desk worker and especialy the maneger of the hotel”
1 of 5 stars Reviewed 22 July 2010
3
people found this review helpful

Me and my husband arrived to this hotel in june 2010 for 6 days.I asked for an extra sheet and a reading lamp that was missing. after a short time we found out that the a.c does not function. it was than 38 c.I came to the reception,
in a very polite way to ask for help with the a.c.what I got was, insulting attitude in the most ugly way.I was told not to ask any thing more and in a simply way -to get lost.
i don't recommend coming to this hotel .

  • Stayed June 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask hana_amit about Relais de Moussidiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Sarlat-la-Caneda hotels

Clos La Boetie
4 of 5 stars
Show Prices ABS:HotelCheckRates-d595603?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Ibis Sarlat centre
4 of 5 stars
Show Prices ABS:HotelCheckRates-d1440238?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Hotel Le Mas del Pechs
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d953301?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1213690?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
La Couleuvrine
4 of 5 stars
Show Prices ABS:HotelCheckRates-d479045?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Calgary, Canada
Top Contributor
58 reviews 58 reviews
Reviews in 31 cities Reviews in 31 cities
86 helpful votes 86 helpful votes
“Not Your Best Choice in Dordogne”
2 of 5 stars Reviewed 6 July 2010
2
people found this review helpful

We stayed here for a few days looking forward to the charm of a mansion in the woods, a bit secluded from the madness of Dordogne. What we got was a mixed bag. Nice pool but a dilapidated mad-hatter building desperately in need of some investment. And disrespectful owners. I think you can do much, much better in the area.

Pro's:
1. Location: The Relais de Moussidiere is in a secluded depression off of one of the main roads into Sarlat, making it a great jumping off point for all of your adventures in the area (there is LOTS to do). Less than 3 minutes away, there is even a Casino supermarket when you just need to buy a ball for the kids to play in the pool...

The grounds that the Relais are located in are apparently vast, but we did not explore - it was impossibly hot and humid when we were there.

2. Pool: We were delighted by the pool, which was very pleasant owing to the deadly heat and humidity. An absolute joy for kids and adults alike. There was even some pool service (drinks).

3. Breakfast: Some of the best croissants ever. And the other items in this cold breakfast are top drawer - superb.

4. Owners: The owners generally mean well. They will give you good directions and ideas, although their dining suggestion, Cricketamu's was a flop owing to it being overwhelmed with patrons (the food was great though, just took over 2 hours!). More on the owners in "Con's" below.

Con's:
1. The Building: Others have commented on it, both liking it and not. We did not. While the decor is "eclectic" to be kind, some of the finishings are completely worn, stained, or just ugly. Coconut/hemp "rope" wallpaper, completely stained carpets from the Flashdance 80's era, bathrooms that are from the 70's (in a bad way) that look like they were put together by amateurs. Musty smells, mould in the shower. Horrible!!

Bed was OK though.

The worst has to be our experience with the aircon. Some rooms have aircon - ours did. But because of the faulty installation, the condensed water leaked onto the already dilapidated carpet. Which smelled. The worst was yet to come! As I was in a rush I neglected to tell the front desk. Do you think the cleaning staff reported it (they had to walk through puddles on the carpet!) - no. So when I got back, there was a bigger mess. A plumber was called right away, but the solution was to just put a bucket in place. After enduring this drip-drip-drip torture all night, I asked to be moved the next day. This was done (by me, moving my own luggage), to a non-air conditioned room (ughh, thank god a storm brought some cooler air). I can perhaps forgive most of the above (with difficulty), but the worst was being told that "I" was the cause of this by the female owner, because "I" am an American (I'm not) and this would not have happened if "I" were French (but I am) because French people don't like aircon (but I do). And never mind that this leakage had occurred many times before (from the stains we noticed when we first got there, and as admitted by the owner). INEXCUSABLE BEHAVIOUR.

2. The Owners: See Con's 1.

3. WiFi: Although there is apparently free wifi in the rooms, one of the rooms we were in could not get reception - probably interference from the musty air and leaking aircon!

Conclusion:
This place "has-been". Yes Faye Dunaway stayed here 500 years ago - so what? It's outdated, the owners lack proper manners and there are tons of options in the area. Go elsewhere!

  • Stayed July 2010, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
Ask Canucdude about Relais de Moussidiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
An Agoda Traveller
“Forget this hotel; it is not a charming hotel”
2 of 5 stars Reviewed 18 August 2009
1
person found this review helpful

  • Liked
  • Disliked
  • Stayed August 2009
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Frankfurt, Germany
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“quiet, elegance and art”
5 of 5 stars Reviewed 1 January 2008
2
people found this review helpful

We stayed for three days at the hotel. We got a room on the ground floor, very comfortable, with elegant furniture and art elements. Terrace and access to the pool were available.
The hotel is a jewel; it is marvelously decorated and elegant, still cosy. Everywhere real objects of art, that could have been in a museum - very nice atmosphere.
Excellent breakfast. Total quietness, because the hotel is located in a park, with a small lake, and promenade. Still only 5 minutes by car to the center of Sarlat.
The reception was very friendly, and we got all the information we needed about Sarlat, restaurants, things to visit.

  • Liked — the style of the furniture and objects of art, the quietness
  • Stayed September 2007, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask IrLi about Relais de Moussidiere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Relais de Moussidiere also viewed

Plaza Madeleine & Spa
4 of 5 stars 81 Reviews
Sarlat-la-Caneda, Dordogne
Show Prices ABS:HotelCheckRates-d623075?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Bon Encontre
4.5 of 5 stars 42 Reviews
Sarlat-la-Caneda, Dordogne
Show Prices ABS:HotelCheckRates-d1172712?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Montaigne
4 of 5 stars 46 Reviews
Sarlat-la-Caneda, Dordogne
Show Prices ABS:HotelCheckRates-d649650?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 27 hotels in Sarlat-la-Caneda, ranked by popularity »

Been to Relais de Moussidiere? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Relais de Moussidiere

Moussidiere, 24200 Sarlat-la-Caneda, France
Price range (per night):* INR9,074 - 12,098

Owners: What's your side of the story?

If you own or manage Relais de Moussidiere, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Relais de Moussidiere
Show the lowest price for this hotel (from our partners)
Show Prices