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Hostellerie des Chateaux & Spa – reviews, photos

4.0 of 5
11, rue des Chateaux, 67530 Ottrott, France
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Hostellerie des Chateaux & Spa
Ranked #3 of 8 hotels in Ottrott
4.5 of 5 stars 143 Reviews
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143 reviews from our community

    Trip type
Traveller rating
    77
    28
    26
    10
    2
Date Rating
New Jersey
1 review
“Top Notch”
5 of 5 stars Reviewed 6 December 2009

Stayed there for 2 nights. Our only regret is that we didn't stay longer. It's an absolutely beautiful property. The staff is extraordinarily professional and as polished as the silverware. The room was very clean and nicely appointed. We had a tremendous view. The half board deal is unbelivable. We were served our best meal in Europe in the hotel dining room. We took full advantage of the Spa facilities, it was magnificent. If you plan to visit the Alsace region, stay at the Hostellerie des Chateaux, no matter what they charge you. It is totally worth it in our opinion.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heidelberg, Germany
Senior Contributor
26 reviews 26 reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Very expensive for what you get...”
2 of 5 stars Reviewed 22 September 2009

We stayed in a standard room, which was very, very small even though the price of the room was steep. This hotel has a spa, but it did not feel at all like a spa hotel. It felt more like a comfort inn or something of that caliber. I wouldn't recommend this hotel.

  • Stayed September 2009, travelled with friends
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
Senior Contributor
39 reviews 39 reviews
Reviews in 31 cities Reviews in 31 cities
52 helpful votes 52 helpful votes
“Ok for a short break, expected more however”
4 of 5 stars Reviewed 5 January 2009
1
person found this review helpful

We selected this hotel for our family Christmas break (6 adults, 2 children) for the second time after 1999. Since then, the hotel improved its spa facilities although the concept of getting towels in the sauna and of the sauna being a quiet area are still unknown of.

Overall, the hotel merits its four stars (especially for a French hotel) although the larger rooms need renovation (carpet is old, beds are very soft). The bathrooms have been renovated recently and are in good shape.

We were quite disappointed by the food on Christmas Eve which was served in a hurry (6 courses in 1.5 hours!). However, the food and serving improved over the following two evenings significantly, so that we were not too disappointed.

  • Liked — n/a
  • Disliked — n/a
  • Stayed December 2008, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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NYC
1 review
“Fantastic stay !!!”
5 of 5 stars Reviewed 6 May 2008

This spa and hotel in Alsace on the wine road was a complete gamble for me. Now that I have visited and spent four days there, I can say that it was a fantastic stay!

My room was cozy and had an amazing view of the mountains. The bed was very comfortable and the marble bathroom was great.

Since I was really looking to relax on this trip, I booked several spa treatments. I would highly recommend the Hot Stone Massage and the Basic Facial. After each treatment, I would spend time in The Quiet Room which had heated water beds. The spa also offers many different saunas, steam rooms, etc.. Americans should remember that the Europeans are sometimes more comfortable without their clothing in the spa. The hotel also has a great indoor pool.

The food at the hotel is the most amazing food I have ever had on a vacation. The meals were all included in the price of our room. The food alone made the trip worthwhile!

The surrounding scenery is almost too much for the eyes to take in plus you aren't too far from Strasbourg about 30 minutes.

The hotel visitors are mostly families and couples.

The staff was friendly and gracious. English is not their first language, but I had no problem understanding the employees. I speak no French but found no problems on my entire trip there.

I cannot recommend this hotel enough! I had an amazing time and will definitely return.

  • Liked — The spa, the scenery & the food
  • Disliked — nothing
  • Stayed April 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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London
Senior Contributor
31 reviews 31 reviews
Reviews in 28 cities Reviews in 28 cities
17 helpful votes 17 helpful votes
“expensive hotel, but impressive food”
3 of 5 stars Reviewed 20 April 2008
1
person found this review helpful

The room was OK but looked out over someone eles's patio ? Also we turned down the first room which overlooked the road and had a very small North facing window. The staff were friendly and helpful and the owner 'graced us' with her presence on both evenings. The restauarnt was to a very high standard but strangly had fois gras on 3 of the 4 starters both evenings. The meal cost and arm and a leg, but the wine list is a great read. The Head waiter was friendly and helpful in a gushing sort of way. Our 2 night stay cost £800 !

  • Stayed April 2008, travelled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Additional Information about Hostellerie des Chateaux & Spa

  • Hostellerie Des Chateaux Ottrott
  • Hostellerie Des Chateaux Hotel Ottrott
Address: 11, rue des Chateaux, 67530 Ottrott, France
Price range (per night):* INR12,770 - 20,668

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