We booked a "family room" (chambre familiale) at this hotel which was more costly than a quadruple. Although we paid for a "family room", the room we got was labeled a quadruple and had the bare minimum.
We were also charged 7.50 each for breakfast and when I noticed a prominent sign that breakfast is 6 Euros I asked what more we were getting? The front counter woman responded that the price had increased some time ago but that they'd never bothered to change the sign, and that there is only one level of breakfast and everyone pays 7.50. It was a preposterous explanation since the 6 Euro sign itself was in large print at the front desk and it is inconceivable that they tell everyone "no, despite the huge sign you have to pay 7.50".
Mulhouse was very hot that day and the hotel said they had no fan for us to use. The room was stifling and we slept with the window open. We had a miserable, noisy night there.
- Le Strasbourg Mulhouse
