Asked for a privilege room with a view over the green square to the station and got it.

Refurbished room was very nice, but was let down by poor aircondirtioning. The room was too hot most of the night. Not helped by an unusually high daytime temperature (for early April) the day we arrived.

Apart from that our stay was perfect. Refurbished bathroom was beautiful and we got all out 'privilege' items except we were not offered the 'free glass of wine' with our meal (as it was warm and Humid we didn't actually want wine.)

Oddly though I wanted 'Biere d'Alsace' but all they had in 'pression' was Pelforth (a northern French beer) or Heineken!

I stayed for one night at the Mercure Mulhouse Centre hotel, and I would never recommend it to anybody (unless it is renovated). The entrance was okay, but when you enter the elevator, you start suspecting what the rooms will be like...

...and mine was disgusting! I have stayed at hundreds hotels , B&B's and motels, but I have never had such a room anywhere. The room hadn't seen paint or wallpaper in decades, everything was dirty!

If I hadn't arrived late in the night, I would have changed hotel immediately, but I was too tired. Next morning I went to Hotel du Parc, where I had stayed earlier as well, and I was happy rest of the trip :)

PS. Of course your experience depends on your expectations, somebody may find this hotel okay, but if you want a clean room, I strongly suggest you choose another hotel.

This is not a luxury hotel but, contrary to previous reviews, we found it clean and the staff friendly and helpful. The breakfast was standard Mercure and quite good, in a pleasant room with a view over the park across the street. There is heavy traffic in the front of the hotel but soundproofing is good if the windows are closed. The hotel is air conditioned.

For those travelling by train it is a two minute walk from the station.

Mulhouse is an interesting town with the old section pedestrian only and a very modern tramway system. There are also fabulous railway and automobile museums.

An excellent choice for those who require convenience and modest accommodation. It could be used as a base for exploring the Alsace wine routes. There is parking behind.

My boyfriend and I toured Europe in the summer of 2006 using rail passes. During this eventful and very enjoyable six weeks we stayed in many hotels - some were good, some were bad, some were average, but there were none quite so dire as the Mercure Mulhouse. From the start, the day we stayed there did not go well; having booked the hotel on a website in the morning, we hopped on the train from Paris to Basle, taking about 9 hours. When we arrived in Basle at 11pm (having not eaten for the best part of a day), we proceeded to the Mercure in Basle (as the website had directed us) only to find that we were actually booked into the Mercure in Mulhouse. The Mercure in Basle had plenty of free rooms, but as we had already paid for the Mulhouse hotel, they would not transfer our booking. We were, however, given vouchers for the taxi ride back to Basle train station. So, at about 11.30 at night, we dragged our weary selves on the train and back over the border to France.
Once we arrived in Mulhouse, we proceeded straight to the hotel, mercifully right next to the train station. Once we got there, we were informed that, despite our having booked a smoking room, we were in non-smoking, and the (extremely rude and unco-operative) receptionist informed us in peremptory tones that it would not be changed. This would not normally matter, neither of us being heavy smokers (I have quit since then); however, after the day we had just had, being denied a cigarette felt like the final nail in the coffin.
Alas, it was not so.
Once we got up to the room, we noticed that in the bathroom, the bath was full or hair, the wastebin was full of rubbish, and the toilet bowl was full of something that belonged to neither of us. When we called reception to ask them to clean it, it was done after a certain amount of negotiation and with extremely bad grace. We went back downstairs immediately to find some food, and were informed by the receptionist that there was nothing that the hotel could provide us with, and nowhere we could get food in the area surrounding the hotel, despite our pleading that we had not (by this point) eaten in 16 hours. We left the hotel and wandered about for 90 minutes, at the end of which we found a place where we got a small plate of chips and a can of juice each for about 10 euros. As we were a captive audience by this point, we paid it. Once we got back to the hotel, we found in a street directly behind it (in the opposite direction to the one in which we had walked) several food outlets, open and busy, which the receptionist had not seen fit to inform us of.
Thinking that our troubles were over, we went back up to our room. Sitting down on the bed, we discovered several used hankies in between the bedcovers and sheets. Evidently, the entire room had not been cleaned, and not just the bathroom. When we phoned reception, they were even less helpful than before, objecting as we had not told them of this on the previous call about the bathroom. When someone came up to clean it, we again received no apologies. We passed the night there and left in the morning, vowing never to speak of that day again - except to warn other hapless travellers so that they might avoid a similar fate.