There's a reason why this hotel rates #1 on TripAdvisor for Viterbo. It's convenient to everything.
The room was large and well appointed. The beds were comfortable and the bathrooms were large and appointed with marble. No tub but the shower is nice and the hand towels are fine linen. Both rooms had balconies and the patio doors tilt for ventilation. I liked that the closet and shelves were in the entry way which freed up space in the bedroom. The free wi-fi was fast an efficient (there's a separate signal for each floor so no competition for bandwidth). At least one of the tv stations is English speaking if you need to catch up on the news.
The staff speaks English, was friendly, and greeted us whenever we entered the lobby. The breakfast, free, provided plenty of options including proscuitto, salami, cheese, boiled eggs, yogurt that was much better than what I get stateside, a fruit salad my husband still raves about, two types of juice, sparkling and regular mineral water, and many breads and pastries. A staff member takes your order for cappuccino and delivers it directly to the table which is covered with linen cloths. Outside of the breakfast room you'll find daily sheets with a synopsis of world news printed in English and Italian for guests.
The hotel is perfectly located. Although it's outside of the walls, it's a short walk to the Porta Fiorentina entrance. The IperCoop and shopping center is directly across the street as is National rental car if you need one. The Best Western has four bicycles available to borrow at no cost (a better way to explore than a car - the driving in this area is insane).
We arrived from Rome via Trenitalia and got off at the Porta Romana train station. From there it was about a 20 minute walk through town with luggage. I wouldn't recommend that as the town is mostly stone sidewalks and streets and was hard on our luggage. However the city itself was amazing to see at night. Once settled at the hotel we never needed a car. Bus service is pretty efficient if you need it but the town is very small so we walked everywhere.
My husband became ill so we were directed to a doctor open at night. Treatment was rendered at no charge and the prescription fee at the pharmacy was significantly cheaper than here in the states.
On the last day, my husband and children opted to walk through town (tempted by one last taste of gelato and authentic pizza I suspect) on the way to the train station. The hotel called for a taxi so I could haul all the bags back to Porta Romana. The driver serenaded me the entire way. Total cost $12 Euros and he helped me get the bags to the platform.
Best Western was the perfect way to start our extended European vacation. Clean, efficient, good food, great staff, comfortable beds, lots of warm water in the shower - what is not to love?
Tip - don't eat at the food court at the mall. There is too much good Italian food at a reasonable price. The "fast food" on our first night while we searched the mall was my only regret. Absolutely horrid even by American standards.
Room Tip: In my opinion there is no bad choice. We booked two rooms and they were located across the hall fro...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
