A group of us friends were very excited to visit this hotel. The pictures look amazing and the reviews were decent. We made reservations for two nights. WARNING This hotel is very difficult to find at night. We arrived at the hotel at midnight EXHAUSTED after driving for hours trying to find it. When we arrived there was NO ONE there. No one answered the door or phone. We had to call the company that we booked through and they could not reach anyone either. We had to find another last minute hotel at 1am that nigh (which was much more expensive)t!! Luckily some locals were able to help us find something in the middle of the night. The next day, the owner of the hotel was called by Hotels.com and claimed that we did not show at all and that he waited until 1 am. He refused to give us a refund. We did not stay there. This was definitely the worst hotel experience I have ever had.

We stayed at this hotel on our way through to Tuscany. We were only there overnight and were greeted with warmth by the owner (i think). We did struggle to find the place as it is just outside Varese and is high in the mountains. Once you get there you dont really want to leave because of the hotels remote location. We got menus at dinner but the owner persuaded us to have the risotto and a bottle of Prosecco. This alone cost us 85 Euros and really wasnt very good. At breakfast we asked twice for some milk with our cereals but none came. We made do with pastries and a coffee. All in all for an overnight stay high up in the mountains in a clean hotel with on site free parking it is fine but think again about the restaurant - you would be better off driving somewhere else - even though this would be an extra effort.

we were not planning to spend the night in the area, but this spot was too idealic to resist! a beautiful hotel with 5 star service, a spacious, clean room with balcony and view, and an outstanding dinner. we loved the entire experience!

We stayed here our first night in Italy, and even though the place is a bit difficult to find (it's quite high up on the mountainside), it's a very pretty hotel with and outstanding view over moutains and water. Our room was lovely and it had a large terass. The only downside was the restaurant in the hotel, the food was not god and totally overcooked.