The hotel has a beautiful location by the sea, and has its own spacious beach. Wiew from room towards the sea, the beach, Circeo and Ponza was fantastic. Friendly and helpful staff. Close to city center and old town (which is fantastic with narrow streets, roman ruins and good restaurants). The last week the hotel offered four-course dinner for all the guests, even though only breakfast was originally included in the price. No problem staying at hotel with 15 month-baby. We will return.

We were recommended this hotel by a hotel assistant in Rome, but after spending 24 hours in a "suite" - we do not have the similar feelings about the hotel.

Our first impression - outside - was that the view was very nice. But immediately after entering the hotel, our opinion was changed to the worse. We had booked and paid our suite the day before. And after arriving Terracina about 16.00, we were prepared to relax in the room at once, but the management were not sure if the room was ready for us yet. Nice welcome? We did not think so.

We had paid a lot for the suite and was looking forward to a luxury night. We had big expectations which was not redeemed!!! The room was at it`s best like a large double room without any kind of luxury what so ever, with a very simple bathroom.

After travelling all day we were hungry and asked the staff where we could get a quick meal. The desk clerk told us to ask the waiter for a salad. But the waiter could not help us. The staff could not help us further than this. We ended up eating in a take-away outside the hotel we discovered ourselves.

After "illegally" using the hotel-towels on the beach we needed new towels for our shower. But surprise, surprise - they could not help us with this. However they tried to sell us the expencive beach-towels with the hotel-logo...

To bring your own lap top is also useless. They prefere that you spend several euros on the hotel-computer instead, so the wireless internet does not work.

Terracina is definitly worth a visit, but next time we will find another hotel!

This hotel was supposed to be one of the better in town. And the location is absolutly fantastic, unfortunatly though the service is very poor and the staff is very rude and rigidly apply a whole lot of "rules"

Here are some example that made our stay a littele unpleasent, considering that this is a 4 star hotels our expectations were high.
1) It is not allowed to bring towels to the beach nor they offer towel services, therefore you must buy your own towel. The hotel sells it for 35 Euros.

2) It is not allowed to have family visiting. One of the reason why we chose the hotel was to meet my son and grandchildren, unfortunatly though they were not allowed to visit us. We could not show them the room and the view not even for 5 minutes, because that was the rule (honestly this has never happened to me anywhere else). Kind of "jail feeling". My son even proposed to leave his id at the reception. No way.

3) I was asked to talk with the manager, it has never been possible.

4) The last day we asked to stay a little longer in the room as our retrun flight was late in the afternoon. Guess what: again NO was the answer...Eventhough the hotel was or at least looked not at all fully booked.

5) Also foreget about internet facilities in the hotel...

If you are looking forward for a 4 star hotel that makes your stay pleasent and make the guest feel welcome DO NOT GO THERE, until they change staff and management at least....

All in all we had a pleasent stay becuase the location and view is fantastic , the facilities are not too bad and Terracina is a very nice and lively city