I stayed here for five weeks this summer as a part of the CCM Spoleto Festival. They promised us many things and delivered none. First of all, they promised us suites. Instead, most of us were packed in, six to a room in a space that would normally accommodate two to four people. They promised us breakfast every day, which, the first day, consisted of melba toast and Nutella. We complained, and they added some cereal, croissants and yogurt, on which we lived for the rest of the time. They promised us internet, which, to be fair, they did provide. We paid 10 euro each for access to what turned out to be one sad little residential router, which only reached the lobby and the courtyard. Needless to say, it was hardly sufficient when all one hundred of us were trying to Skype our families at the same time. They promised us laundry facilities--they provided one washer for all of us, and no dryer.

These were conditions we learned to live with, after a few weeks. However, there was more. Early in the second week, our shower broke. It was fixed five days before we left, after numerous complaints. They cleaned our rooms once a week, which was understandable, but not quite sufficient. The staff was surly at best--I know they hated our large group of boisterous American students, especially since we complained when they tried to shaft us, but even on the very first day, they were taciturn and seemed angry that we were there. Considering how much we were paying for their services, they probably should have been more polite and helpful.

Here's some general information. The location is okay, but it's pretty far removed from the sights of Spoleto. It's within walking distance of everything, of course, but Spoleto is so small that it's hard to find things that are too far to walk. One good thing about the location: it has a beautiful view of the castle and the aqueduct. In regards to the beds: you would almost be better off sleeping on the floor--you would have more room, and it might be softer. The plumbing is prone to overflowing--our room was flooded when our shower broke. Any noise coming from the courtyard makes it into all the rooms--I was forced to eavesdrop on many a drunken conversation this summer.

This hotel is probably pretty cheap, and if you're staying in a small group, say as group of three or four, and/or only for a few days, it would probably be okay. It's nothing fancy, but probably sufficient. But I know for a fact there are better places in Spoleto: Cavaliere Palace Hotel, Hotel Clituno, and Hotel Dei Duchi, for instance. So, even if this seems like the best deal on paper, it is not.

the hotel is situated in a very good location,near to the town centre.
it has simple,clean and large rooms:we got a double room for only 48 Euros,at the end of February-breakfast included.

The Hotel San Carlo Borromeo is an ideal hotel. Being centrally located it is close to most places a tourist would wish to visit. It has a friendly and most helpful staff as witness the calm and efficeint manner they recovered a case I had carelessly left at Rome Airport - and this was at 10.00pm on arrival day!!
The rooms are large and well appointed and their E-mail facility useful.
My only real criticism is the breakfast - considered rather meagre with little choice - some cold ham and a selection of cheeses is not too much to request.
However, overall, a hotel I would recommend to friends.

The Hotel San Carlo Borromeo looks from the outside as if it might once have been a monastary, and the impression persists when the interior is viewed. The building has been completely renovated in recent years, but the style is plain and quite austere. My room also had some of the air of a monk's habitation, albeit with an en-suite toilet. For a shower, you need to use a shared facility along the corridor.

The location is quiet, on a minor road just outside the town walls on the East side of the town. Unfortunately this is the opposite side of town from the railway station. I would allow about half an hour to walk to or from the station.

The breakfast is also quite austere, comprising a cup of coffee and a croissant with some jam.

However, in view of the very economical rate that I obtained in booking through Expedia (£24.00 per night) I am not inclined to complain. The hotel is well-run and spotlessly clean, and the staff are courteous. I would certainly recommend it to anyone who simply wants a decent place to sleep at night, rather than a palace of luxury.