Got here thanks to friends' advice and found a newly built high end hotel complex. The room was large and comfortable enough. Cleaned well but not to the standards of a high level accom. Dust under the beds and in the closet. Comfy bathroom with kid size jacuzzi bath and toiletries of inferior quality (Thermal , Thai inspired made in PRC items).
Quiet and pleasant location, with common terrace. Breakfast on demand and stuff to be asked before the DEADLINE. Otherwise staff flexibility wins and you will be charged for asking an espresso one second after the deadline.. 5 star customer service..what we expect from a Departures style kind of vacation. If things improve the hotel will gain lots.
The Swimming pool is nearby and excluded from room rate.. so where is the resort..after skying professionally a day shall we go in the steam bath or in a finnish sauna. AMEX holders beware ..they will do everything to make you feel alien ...
Unbelievable.. every payment mean but our beloved Green,Plat or Black
Customers are treated according to their perceived social and political status...
Unacceptable.
- Shackleton Mountain Hotel
