We did not manage to find the time to write a review but have been meaning to for the last 6 months, having seen the latest review we now feel the need to defend this hotel. This is small and very family run but this simply adds to the appeal. The management (Marcello and Barbara) really make this hotel and are so helpful and friendly, but not in an overbearing way. As mentioned below we were welcomed with a drink on arrival and given lots of infomation relavent to our stay. Throughout our stay nothing was too much trouble and they would go out of their way to answer any of our questions. They seemed to genuinely enjoy making sure we were satisfied and ensuring we were having a great time in the Cinque Terre region. We didn't eat in the restaurant (as we preferred to explore in the evenings) but were told by other guests that we had missed out. If the breakfasts were anything to go by then we're sure they were right. Located in the small village of Trigoso we found the location no problem despite not having a car. The trains are convenient and the station only a less than 10 minute walk away (albeit up a hill). There are also buses too. The rooms were well decorated and clean and we feel it particularly harsh to give a hotel a "poor rating" when you haven't even given them a chance. I'm sure any problems could have been resolved given the opportunity. We stayed for a week and loved both the hotel and the region. This is not a 5 star hotel but nor to it profess to be, but we would certainly say the service is. If you want a relaxing and friendly atmosphere away from the hustle and bustle but near enough to see everything in the region then this hotel is for you.

We booked our stay here well in advance. We found the websites and advertising very misleading. There was nowhere to eat locally, so any meals required were accessible only by car. The room we were shown was sparse, the bed was draped with a net curtain that was covered in dust! At reception we were met by a very dis-interested young lady with little to no knowledge of the surroundings and only able to answer a few of our questions. We did not end up staying at the property. Certainly not value for money.

We stayed at the Locanda del Borgo for two weeks in June, 2009. We had a wonderful time. The inn is comfortable, clean and spacious and we felt at home from the very first. Marcello and Barbara are fantastic hosts, very friendly, attentive and helpful, eager to pass on information about where to visit and how to get there. We were half-board. Breakfasts were substantial and any special requirements catered for. Dinner was superb, regional dishes you would not find anywhere else, as another guest so accurately put it, it was like 'staying with friends'. We met so many lovely people whilst we were there which made the holiday perfect. Sestri is a beautiful resort and its nearness to Genova, Porto Fino and the coastal resorts make it a very convenient location and, of course, a visit to the Cinque Terre is a must A memorable holiday for all the right reasons!

Greeted with a glass of bubbles on arrival plus all the relevant information for the area, we found the husband and wife who run this small hotel are just delightful and extremely helpful. The location is just perfect for visiting the Cinque Terre (2 minute walk to train station) which saves the problem of parking at one of the vilages. Also ideal if you don't have a car and wish to visit the villages. The breakfast was first class with the most delicious regional bread. "Disappointed" is quite wrong in her review. We also had a lovely regional dinner here. Very fresh and a very reasonable price. The room was spacious, very clean and comfortable. Good value for price in this area.