We stayed in this hotel in October 2011 for 2 nights (unfortunately). The first night here was spent trying to leave the hairdryer (more like a primitive air blower) on to heat up the freezing room as we were told that the heat doesn't go on until November. This was the most uncomfortable hotel room I have ever stayed in, and this hotel is rated as 4-star. The bedrooms here are not even 1-star. Added to the cold, I nearly cracked the back of my head open on the protruding headboard which left a huge swelling for days to come. We managed to get extra blankets for the second night, as there was no other option for heating!!!

It states on their website, that wifi is freely available throughout the hotel, however, in our room just over the main bar (Room 118) there is no coverage whatsoever. It is typical of Italian false advertising to tourists, the hotel is dated, not convenient to Sorrento town centre, and they charge guests to use their own car park.

On the upside, the staff here are very very helpful. The restaurant food is better than the average Italian muck, and the guys at reception will bend over backwards to try and help with any requests. The staff here were the most helpful we met in 10 nights at different hotels in Italy, however, the old and dated hotel where they work makes it difficult to recommend this dinosaur. Stay somewhere else!!!

My wife and I spent our honeymoon in this wonderful hotel for 7 days. The staff were welcoming and polite from the moment we arrived. In fact when we entered our room we were greeted with a beautiful flower arrangement and a personal hand-written note congratulating us on our recent marriage.

The location of the hotel was great because it was away from the centre of Sorrento but was close enough to be accessible by bus or on foot. We would love the hotel to consider running a minibus service to the centre of Sorrento or at least to arrange for residents to use the shuttle bus service from one of the other hotels for a small charge.

The food was varied and very tasty and the waiting staff were always willing to cater for our needs, and they always found time to talk to us about local culture, the Italian language and even football!!

We owe special thanks to Vincenzo (Bar staff), Emanuele (Waiter), and The head waiter (I think it was Lucio). These guys were funny, helpful, kind and hospitable. They always made time for us even at the hotel's busiest times. In addition my wife insists that Vincenzo makes the best Pina Colada cocktails in the world!!!

We plan to return to the hotel in the next 12 months and possibly stay for longer. To be honest we feel like we are going to visit old friends and we can't wait.

We miss you all.

Ci abbracciamo forte amici.

A presto.

Matt and Roisin Sherrington (Manchester, UK)

Lovely hotel. Great reception & staff. Nice place to get away from the pollution and noise of the big cities. Dinners very good, breakfast so so. Rooms comfortable, with balcony and great view of the mountains. Entertainment on some nights. Nice bar area. Pool. Have to say, we stayed in seven hotels during our 24 day trip and this one was the highlight of the trip. And, the only one to leave a bottle of wine in our room on arrival. Only downside is the charge for Internet and WiFi.

This was a first holiday with our baby Grandson and family. It was definately the right choice. The hospitality, warmth and general affection by all staff was fantastic. The Hotel is in need of a little TLC but this does not reflect on the hotel overall because everyone makes it the best stay they can.
Everyone had a great last week of season and I doubt if you could go anywhere in the World where they treat you as if it was the first.
Thank you to all the wonderful resturant staff who make it easy to be there with a 13th old baby who they all adored and even gave a gift from them all to him as we left.A special thanks to Vincenzo, Luigi, Francesca,who really made our time special.
The Hotel presented at the last dinner on the Thursday a bottle of purfume called 'sorrento' in a gift bag for all the ladies as a farewell gift what a lovely idea.
Lunch menu and drinks fairly expensive but we brought in our own cakes etc and ate them on our terrace overlooking the orchard and the hills of serrento 'perfect'
We would recomend this Hotel to friends and family and definatley return ourselves.