Apart from the staff, who were excellent, this hotel was very disappointing!
Will (the manager) and the other staff couldn’t do enough for you and were very helpful and friendly…also under pressure…a hotel that no one leaves in the evening gets busy!
The food was basic, often cold. We were full board and ended up going out for meals! That’s how bad we thought the food was…becomes expensive when you pay twice! Full board also got you a packed lunch….two rolls the size and hardness of hand grenades (no butter and a slice of cheese…a slice of tomato if you were lucky), a bottle of water, a bar of chocolate and a piece of fruit….all to be carried when skiing! (Other hotels gave vouchers for the ski lodges…that fits in a wallet)
All inclusive drinks were served in plastic beakers…why? There were glasses behind the bar but you only had those if you purchased a drink.
The bar and restaurant (if you can call it one) was too small to cater for an all inclusive package…no one went out thus it was packed. The self service salad bar was badly located and blocked up the restaurant and the system meant it took ages to get any food. Meal times were rigid, even if you didn’t want the ‘hot’ breakfast you weren’t allowed into the restaurant until 8am. We wanted to catch the first bus to the slopes which meant a rush. Evening meals were between 7.15 and 8.15, but they weren’t pleased if you turned up after 7.45.
Rooms were basic, small windows and no view, but then again it is only 3*.
The whole hotel experience felt like boot camp not a holiday….shame really!
Bottom line…the owners will make money from all inclusive and it looks good in the Crystal brochure BUT all it does is put extra pressure on the willing staff and the hotel can’t cope with the extra pressure. I wouldn’t recommend this hotel at all.

As for the resort, the skiing was excellent!

Just returned from a week at the Miravalle. A lovely hotel. Good value for money. Very friendly staff. We had a head to head room which is really small. It is quite a walk up the hill to the bus but then the hotel was lovely and quiet - except during the free bar times!
Crystal reps good. Very helpful and well informed. It is reassuring to have their phone number for any problems or just advise The night ski is good value for money ( snow football and great pizza's) and the pub crawl is a must for any age. I'd go again. Try the hot chocolate cafe for 12 different types of warm chocolate drink.

Just returned from the Hotel Miravalle last weekend, a group of 10 of us, we found the staff friendly and obliging, nothing was too much trouble. Food was nice, different every night, although the salad bar was much the same. Rooms were comfortable and perfectly adequate.
Great bar!! there's a 10 minute walk uphill to the Clotes Chairlift and ski bus service runs from bottom of lane to the Sportina Gondola every 20 mins. Would definately recomend the Hotel. The only thing on the 'downside' was that the table linen wasn't changed at all through the week, but as they are providing 'free' drinks service, I suppose they have to save money somewhere. But all in all a lovely Hotel with lovely staff. ++++

had a weeks stay at the miravalle, not too bad a location for the bus or a short uphill walk to the clotes lift..
good room, kept nice and tidy by the great hotel staff. great shower.
Will the owner is a true gent, and nothing is too much for him..
food was satisfactory, nice choice, portions just enough.
free bar was magnificent, and the atmosphere was great too,thanks to the casual attitude of the staff..