This hotel is well organized also in winter season, it means all service food are covered during all year.

We have just spent six days at this wonderful hotel. Rooms are not big but very well designed and equipped, bathrooms are also ok.
I did not have a suite but room which did have a pool view.
Interior of hotel was not enough for out of season activities.
But I want to specially note that the chief of the hotel was excellent.
We had delicious dinner at each night.

We have just spent four days at this hotel. Couldn't fault it.
Rooms well designed and equipped, bathrooms excellent
we did not have a suite but the superior room which did have a street view, no noise experience and we were able to walk just across a corridor to the swimming pool and pool restaurant.
Interior of hotel was very impressive, clean towels and linen and fresh supply of soap etc. every day.
Staff were superb, pool attendant couldn't do enough for us, including fetching and carrying towels and drinks. The dining staff were spot on, both am and pm and the food excellent. Not over familiar but again very attentive.
Reception staff and porters all very polite and helpful.
Car was garaged on site for a small nightly fee
the hotel was in such a good position, just a short stroll from the pedestrianised area.
The whole small area in the front of the hotel afforded some shade and seating but frankly most of the recreational time was spent in the locality.
This resort has such a buzz and decided that we should definitely return both to the hotel and resort.
Very clean, family orientated town, but not rowdy or filled with tacky bars and restaurants.
Thoroughly recommend both hotel and resort.

Having actually to give this hotel even a one star is not even tempting. We were staying at the same time as the family from Shrewsbury and have to re-iterrate their comments. There is more atmosphere in a funeral parlour than there was at this hotel. After looking at wonderful pictures on the internet at this 'magnificent' hotel we expected to be greeted by out own personal butler but alas no. A half smile and grunt sufficed.
What a shame as outiside of the temple of doom walls there is an actual lovely place called Riccione with very nice people.

We hired a small but rounded car for the week and found that it was not allowed to be parked outside the front of the hotel amongst the fine specimens of Ferarri's and such, a meagre car like ours was parked in an underground, unused ballroom, just in case it spoilt the admiring glances from the menial public taking photographs outside the hotel gates.

Trying to find a sunbed was again a daunting task. So therefore one had to sit at an unocuppied table and wait patiently for a bed to be free but were surprised to be shooed away with very bad hand gestures from one of the poolside waiters. After complaining we were told that these tables were only for people having lunch.

Having asked to speak to the manager of this alleged 5 star hotel we were told by one of the receptionists he would be out to see us straight away................... we waited, ..................., we waited ..... and we waited for half an hour ....... but he did not appear. The manager also did not acknowledge us for the whole time of our stay. We were told that the manager did not actually speak English (is that what you would expect from a five star hotel?).


In our opinion the staff actuallly believed the hype that they were the only five star hotel in Riccione?