My friend and I stayed here for two nights, and really, it was two nights too many. We were led to believe that the hostel had parking and so if you see it advertised as having parking then this is not correct; the parking was just street parking quite a way away. we were assured that it was an ok area to park, but it wasnt and we got parking fines totalling £90.
On arrival there is a husband and wife team that work there (not sure if they own it), they were helpful, but the other people that worked on reception were rude and unhelpful. Service was really inconsistent.
We booked a private room. In fairness, the view was lovely, but as for the rest of the room... the decoration was awful (it looked like it had been decorated by a 2 year old!), the toilet flushed of its own accord every minute and a half and the bed was uncomfortable so we had no sleep at all, and the place was infested with ants! I'm not kidding, they crawled all over us in the night (they even craled up my legs when I was in the bathroom!)
This just wasnt acceptable. My friend and I have stayed in hostels all over the world and this was the absolute worst. I really would say that if you are going to positano/the amalfi coast really do not stay here, you will be so disappointed and there is nothing worse when you are on holiday.
in fairness, like I said above, the hubby and wife team were helpful and arranged a lovely boat trip for us which saved us time and five euros, but that doesnt compensate for the rest.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 April 2012
I remember quite well the issue of the parking ticket that you picked up. As you say, we do not provide parking, and are careful to state that parking is on street. The 'area' that you parked in is okay, just not where you actually parked, which is clearly marked as being no parking. We did do our best on the many, many, many times that you brought this issue up to advise how best to handle it, and you did not complain directly to us at that time that you thought that we were connected with this issue.
With regards to staff being rude, we did not get that feedback in general; we would have wanted to hear about that at the time, and would have sought to address the matter had we received such feedback.
Which takes us to the complaints about the room itself. Setting aside the feedback on the decor, I do not understand how anyone would stay in a room with a toilet that flushed of its own accord every 'minutes and a half' and was infested with ants, without at least mentioning it to someone who worked at the hostel. We also received no such feedback the entire season, and the room you stayed in was let out a high percentage of the time.
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