“My first "hidden gem" and were happy to find it after driving the Amalfi Coast road”
We just wrapped our tour of Italy with a 3 night stay at Villa Franca & were pleased with our room at this small, boutique hotel.
As the reviewer below notated: yes, the owners (an older couple) here seem to be ever present and treat the hotel like a home (with there real home directly below the hotel) where our rooms was. That said, we never witnessed any yelling at staff members but I'd say I felt as though we were on their turf and somewhat uneasy about lounging around the public rooms as a result. Otherwise, we truly appreciated everything about the hotel, especially the design which would fit right into Laguna Beach, our home away from home. The only issue I would complain about was the mold on the tiles and ceiling of our bathroom which was abundant and rooms our power went out on the day we left, but a call would easily have fixed the problem I'm sure.
The food: apparently the hotel gets precooked food during the winter months, aside from things like salad of course and they heat it up for the dinning room (which is beautifully composed) and the food is very reasonably priced and ok, but not great. During the "tourist season" however this does not apply as the hotel takes on more staff. That said, although I wouldn't recommend the food served at dinner time I would recommend the hotel for it's capable staff minus whoever is retrieving the cars from valet which took about 25 minutes versus the quoted 10-15, but after learning the valet person has to drive down through the town and and back again to get it, we understood.
Room service: one night we had pizza and salad in our room and we enjoyed it though and breakfasts with Franca, our ever present smiling greater and server, was good with a wonderful view to top it all off.
Walking: Positano is known as the "city of steps" so yes, you will be walking allot as a result.
All in all though I fell in love with the place even though you'll be wearing a parka in winter and eating food that wasn't what we would get really excited about but then, we don't travel for the gourmet food alone.
Enjoy:)
Room Tip: Bring your walking shoes and a strong heart for driving the Amalfi Coast road!
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC