We spent one week at this hotel expecting a "Grand" hotel but were disappointed. The hotel is beautiful and in a spectacular location, however the service was not grand at all. The staff were arrogant and not friendly. I've never been to a four star that had us pay the full stay upon arrival. The room was tiny and uncomfortable. I had to ask the bed linen to be changed when we got there! The food was very plain and nothing to write home about. The breakfast was equivalent to a 2 star Italian hotel, and there was never enough staff to serve all the people at breakfast. Tons of people waiting for coffee and tea all the time. The area around the pool had lounge chairs made of metal without cushions, or plush towels. The beach is just next to the hotel but the hotel does not provide any beach side service or help maintain the beach. In fact it was full of algae and no one was rushing to clean up the sand. All in all, it is a pity that such a beautiful location is so poorly managed: there are much better hotels in Porto Cervo for the same price!
- Grand Porto Cervo
- Grand Hotel Porto Cervo
