The location is really nice. Its right in the middle of the mountain, sorrounded by trees and a very small village. The hotel has a big swimming pool and a tennis court, although we were surprised to notice at the end of our stay that we had to pay 5€ for each time we had used it.
The breakfast could be a lot better, its only cereals and toast. The room was quite noisy: some buzzing sound all night through (air conditioning kind of noise) and also the corridor noise in the mornings as well as the bells from the church.
There is no lift wich seems ok for all of the french families staying there: not much of a couple place it seemed to me....
The room service wasn't all that good, one of the days they 'did' the bed all forgetting a t-shirt and the tv remote control within the sheets...
They have this crazy parrot that screams every morning. There is not much water pressure and the toilet and room we had (number 202 for 62€ the night) was very very tight: the bathroom door wouldn't open completely because it bumped into the bed, and getting into the bathroom wasn't that easy either.
The supper I found soooo overpriced. We tried the menu the first night because it seemed to be the right thing (everyone else was there) so we had 2 choices for the first course and two choices for the main course. the food was not really bad but poor (reminded me of food at school). the waitress even carried too many plates at once so the food on one plate was touching the bottom of the other plate... and we were charged 20€ each apart from the drinks!!! we found it really expensive. Much better eat at the local pizza place, 2 people eat with desert and drink for 20€...
- Arcobaleno Hotel Pistoia
