We have booked this hotel through a German agent with DERTOUR and thought we had booked a 4 star hotel.
Minutes after we arrived I doubted that this hotel ever had more than 2 stars as I had to use the bathroom in the lobby which was a rather unpleasent experience since it was not very clean, the toilets had no toilet seats (which might have been better!) and especially all doorknobs were filthy. The smell in the lobby and the bath room reminded me of the smell you find in hospitals.
We got a huge room with two bedrooms, a small wardobe, a very small bathroom but no kind of sitting space. Everything in the rooms seemed to be from the decade when the hotel was built somewhen in the seventies of the last century. Brown tiles, brown chairs, a tv set from 1980, furniture that lookd selfmade and not 4 star at all. There was a small terrace attached to one of the rooms unfortunately with no privacy as the neighbours share it with one.
The food is simply horrible - especially breakfast is something that really makes your day! I do not know how this coffee is made and what taste it has - disgusting. The presenation as well as the quality of the food is bad. We booked halfboard and expected the worst for dinner. The first evening we were kind of surprised as the food was better than expected. But that changed with the second and all other evenings as we always found something of the dinner of the last evening in the we were served. Besides being boring the food was of poor quality just like breakfast.
The probably funniest couple of the hotel staff were the two guys running the bar. One did not speak any other language than italian (in an international hotel with 80% engl. spoken guests at the time of our visit) and both of them were very slow in what they did. Guests are not asked what they want, guest have to go to the bar and ask for the bar list or a drink etc. Brilliant service!!!
We asked the hotel for a better room but they did not have one. We also asked DERTOUR for a change of hotel but they denied and insisted that this hotel is rated correctly by one of the DERTOUR staff yearly. No wonder as the hotel has special rooms for hotel clerks that do the rating.
There is one thing that is unique to the hotel and that are the views - fantastic!!! The beach - though it is not a private one - is beautiful but it takes app. 500 steps to reach it and worse 500 steps to climb up again!
- Kings Residence Palinuro
- Hotel Kings Residence
