We visited Italy on July 2011 with a group of friends and this was one of the various hotels where we stayed. This was the worst hotel. Customer treatment was very bad, the rooms had air conditioning and television, but the front desk did not want to give us the controls. The argument was that the night was cool and we should open the windows. The hotel had Wi-Fi facilities, but as soon as our group arrived they blocked access and we could not use this service. The staff and especially the manager were extremely hostile and rude people and tried tourists as if they did us a favor by letting us stay in their hotel. The sheets and towels were dirty and many of us had to ask the front desk to change them, which they did with evident discomfort. The bath had no shower curtain. The location is good, it has a laundromat and a coffee shop nearby. The town is beautiful and the people around the town are nice, but if I visit this town again I will never stay in this hotel.
- Universo
