All staff of the exception of Antonio, is very cold, if you do not master italian.....and I was trying very hard as my father is italian......the owner and especially his wife should not be in the business. She ignored me upon my arrival after a 9 hour flight and 5 hour drive.......I thought she was even rude..........They do not make you feel welcome.The room and bathroom should be rated two stars. The food is very good. The chef really knows how to cook his meat......Very difficult parking. Very nice city. I liked the location of the hotel.....it is right in town. Across the street, you can get the best prociutto panino for lunch. Good shopping. The wine store across the street has excellent prices.....for wine and olive oil......great souvenirs those small Chianti bottles and mini olive oil cans....half the price of the airport stores!
