If, like us, you have booked this hotel on the basis of its five star rating, then adjust your expectations now. While you book in, take a look at the threadbare rugs on the floor of the reception area. This will prepare you. A visitor from the early 1900s would still recognise the opulence of the parquet flooring in the rooms, the 15 foot high ceilings, the high windows, the golden chandeliers and the ornate ironwork. For modern visitors, the faded glory soon loses its appeal. It would not be a surprise if the furniture in our room had come from Tuscan junk shops in the 1970s, probably about the time the 15 inch portable TV had been installed. Good points: yes, it’s close to the station (actually about a 5-10 minute walk), everyone speaks good English, the room was kept very clean and there is a swimming pool. Bad points: they charge a fortune for anything and everything, there was no kitchen available when we travelled so watch out for the 45 euro pp charge for congealed pasta, there’s only BBC world news available on the TV, the wireless internet availability is variable (don’t expect much at busy periods), the bath/shower is too small and the furniture was uncomfortable. Do not expect any facilities for children. In summary, a five star hotel should be luxurious; with money and Italian style this could be gorgeous, right now it is an anachronism.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC