This hotel is beautiful - the main foyer is very extravagant and the communal areas have lots of antique-looking furniture, venetian chandeliers and beautiful paintings on the wall. There is even a letter with framed picture from President Reagan in the foyer, documenting an enjoyable stay he had here.
If, however, you are not a President of the USA, but are rather travelling on a budget - then perhaps you should think twice about booking this hotel. I am a budget traveller, but thought I had got myself a real bargain when booking this hotel - 5 star luxury at an affordable price, train station apparently only 2.5km away. I figured I could walk from the hotel to the train station no problem. I was wrong.
A "basic room with terrace" does have a nice terrace - but there is no furniture on the terrace so its only good if you have packed your suitcase with your own garden furniture. The bathroom is actually quite nice too (although no bathrobes!). All good - except for the actual bedroom! When they say "basic" they really do mean it - you won't see any pictures of this dungeon on their website! The bedroom I was given was definitely NOT 5 star - more like a half decent 2 star. It was depressing! Tired, old (not in a good way) furniture, extremely tatty bedclothes, dirty floor etc. Not good. I felt like a second class citizen in this hotel - the surroundings are so grand yet I was put in a dark and dingy hole of a bedroom!
Location - No way is it only 2.5km to the train station, its more like 5! If you don't have a car you will find it difficult to go anywhere!
Staff - I checked out on the same day as checking in, having realised I could not bear to spend my holiday trapped in the dungeon of my room with no hope of getting a trip to Venice...or anywhere! There is only one word for the lady on reception - vile. I was adamant that I wished to leave the hotel, and was mocked and insulted in Italian by this lady (she thought I couldn't understand, but I could and was actually reduced to tears on leaving this hotel). The hotel have attempted to say that they offered me a deluxe villa for my stay rather than the initial dungeon - this is not true. They offered me another "basic room with terrace" and no more.
So, all in all: Beautiful hotel if you can afford a half-decent room, and if you want a "getaway" - not ideal if you're on a budget and like to do a bit more than lounge around on holiday...there's nowhere to go within walking distance!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC