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Hotel Baia Verde Malcesine – reviews, photos

4.0 of 5
Val di Sogna, 37018 Malcesine, Italy
Hotel amenities
Hotel Baia Verde Malcesine
Hotel Baia Verde Malcesine
Hotel Baia Verde Malcesine
Hotel Baia Verde Malcesine
Ranked #28 of 76 hotels in Malcesine
4.0 of 5 stars 33 Reviews
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33 reviews from our community

    Trip type
Traveller rating
    21
    6
    4
    0
    2
Date Rating
Witney, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
“Rude”
1 of 5 stars Reviewed 26 September 2011

The hotel itself is fairly nice but the staff are rude and incompetant

After booking the room way back in feb 2011 and specifically asking for a room with outside bath for the night of our wedding when checking in they made a mistake of just a standard room.

They basically said it was my fault as they had no record of the booking even though i had made a phone call and followed it up via email.

When we checked out of the hotel a day later the manager came to the hotel we were staying in for the rest of the stay and said we had damaged a desk in there which was impossible as he said it was acid that did the damage and wanted 300 euros to fix the desk.

Now i dont know what sort of people carry acid about with them but this guy was both rude and arrogant he was the boss of the hotels son, he kept threating us with the police and came to the hotel on three seperate occasions nearly ruining our stay in malcesine.

I would not recommend anyone to stay in this hotel due to the Staff in particular the manager.

We did not cuase the damage as the room was throughly checked and it was over a day later when he said we had damaged it.

There are plenty of lovely hotels in malcesine and this is one to avoid at all cost!!!

Room Tip: book elsewhere
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  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask 44ark about Hotel Baia Verde Malcesine
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Copenhagen
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Wonderful and recommendable!”
5 of 5 stars Reviewed 15 August 2011

We - family of four - stayed at Hotel Baia Verde for 6 days and had a lovely time. The rooms are modern and ever so clean, the breakfast is plenty and have an enormous selection - a special thanks to the kitchen chef Roberto for his culinary art for eggs and pancakes. I must also emphasize the staff - especially Anne at the front desk (she was danish as us and was always ready to help and guide) and Cosimo for his person - always smiling, ready for fun and still providing great service - our youngest is still telling us she misses him! :-)
We did not take the time for the wellness area.
A minus is that the pool was way to cold! And the traffic is plenty. But - the view wil make you overhear the that :)
The food was great and plenty - but the childrens meny did lack variaty.
I will definately be back! Thanks a lot to the staff for making our stay better.

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Linea2 about Hotel Baia Verde Malcesine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyiv
1 review
“One of the best hotels and staff in Garda Lake region”
5 of 5 stars Reviewed 21 July 2011

During our 10-days trip in Italy Garda Lake, Malcesine was the last destination and the best ones. Most of all thanks to the Hotel Baia Verde. Staff especially Anne on the reception was pleasant and very client-oriented. The rooms were the best with the most amazing lake view as we could imagine. Our friends have Js exe, more renovated with 2baths and garage parking incl. They were happy. We have Js super, it was great, very comfortable and clear. Breakfast is the best we ever had during our trip (taking into account that we have only 4 stars hotels in Tuskany and Elba island). Free bykes are the good opportunity to discover Malcesine. When we leaved the hotels made surprise - vine from the famous winery Bardolino, it was so nice. The only minus - there is no hotel beach but we could swim where we want, no problem with the bikes to go to beach. Thank you the hotel. We will return surely.

  • Stayed July 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Tanitash about Hotel Baia Verde Malcesine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alpei Menashe
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“Double impression”
3 of 5 stars Reviewed 24 April 2011

On the one hand beautiful hotel, spacious rooms, a good breakfast and a dinner.
On the other hand a smell of the water drain from a toilet and the paid Internet which even for a payment does not work.
As a result mediocre hotel for considerable money.

  • Stayed April 2011
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask vitfr about Hotel Baia Verde Malcesine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Long Beach, California
Senior Reviewer
10 reviews 10 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Wedding in Malcesine”
5 of 5 stars Reviewed 9 October 2010

My husband and I got married at Castello Scaligero in Malcesine. As this was a last minute addition to our Italy plans, we found ourselves very fortunate to stay at Hotel Baia Verde. Patricia, at the front desk, was extremely sweet and helpful. She arranged for our transportation into the city center of Malcesine and when we got back, we had fresh fruit and prosecco waiting in our room. The hotel is located near the scenic walk to the village of Malcesine (about half an hour - watch out for mosquitos in the evening) or very very close to the bus stop. The breakfast buffet had a generous layout of meats, cheeses and pastries. Service throughout our stay was very warm and friendly.
The only thing I would not be able to recommend is the dinner at the hotel.

  • Stayed September 2010, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JessicaK16 about Hotel Baia Verde Malcesine
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Additional Information about Hotel Baia Verde Malcesine

Val di Sogna, 37018 Malcesine, Italy
Price range (per night):* INR11,369 - 13,264

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