We stayed at Baia Portinenti for three nights during our honeymoon trip of Sicily. Loved it - it was definitely the best hotel we stayed at!
We looked on the website and emailed them to say we were arriving and could they pick us up at the port. The reply came back almost immediately saying yes! They also gave us a lift back to the port at the end of our stay, which we did not expect, but fully appreciated!!
Right from the beginning the staff were really friendly and helpful - we got loads of info and booked our Stromboli tour through them.
We specifically wanted a room with a kitchenette and it was lovely. The room was huge, the bed was also huge and comfy and everything was so clean and neat.
We had a seaview balcony and felt really at home. The bathroom was modern and clean, and the shower good - once we had worked out how to turn the hot water on!
The breakfast was really tasty - tea & coffee, toast, bread, cereal, yoghurts, jam etc, with gorgeous surroundings.
Also there is free internet on a computer just for guests, which was really useful for us.
The only slight niggles were the kitchen wasn't very well equipped - could've done with a proper cutting knife and chopping board.
Also there is a hot tub outside which we were really looking fwd to, but it wasn't hot - just lukewarm!
However those things did not affect our enjoyment and I would stay again without hesitation.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC