After few years I spent another weekend in this unique hotel built in a historic building used to process tuna fish. It is a beautiful location, in one of the most amazing parts of the Mediterranean Sea, easy access to Trapani, Erice, San Vito, Riserva dello Zingaro, etc...
First negative surprise when I book a request of 180 Euro per night for a standard double room: it is not worth the money anymore. The hotel is run down, air conditioning extremely old and noisy, service almost not existant (you just meet cleaning ladies in the corridors early morning...), ridicolous breakfast buffet (shame because the area has fantastic food to offer), reception unable to help with basic requests, and the list could go on....
Unless I get evidence of substantial changes in the management, I will never go back (sic)

We reserved two of the apartment units through RCI, which share "resort" facilities with the hotel clients. Some of the following comments therefore apply to the RCI component, while others relate to the hotel in general.

This place was a major disappointment. The units: lack air conditioning, lack oven or microwave, have very limited hot water, definitely need fumigating (my daughters found spiders in the bottom of the bed sheets and others in the room) as we left there with more bug bites than we've ever had, uncomfortable mattresses, stained linens, not even sleeping room, and again, no air conditioning in sweltering heat. In fact, we've pretty much decided this is the last time we'll convert our Fiesta Americana points to RCI points.

As for the resort at large, the pool is nice. Food service is limited. Internet is free, but the area for Wi-Fi is limited to either a hot and stifling lobby area or outside, also uncomfortably hot in the summer. The front desk was brisk and helpful to a degree, but with limited English and hardly a concierge service.

The region was beautiful and most of the people we came across were friendly, but really, this place leaves much to be desired.

Lots of previous reviews so I won’t repeat them where they coincide with our own experience (location; hard to find etc etc). When we stayed in October 2010 the place was pretty much empty except for a coachload from Studiosus in Germany. The hotel gave us the option of pretty much any room on the top floor of the main building. The rooms on the seafront turned out to be rather small although they have balconies. We took a room facing onto the splendid courtyard. These rooms are very large and quite well appointed in the Sicilian taste. We were very comfortable and had a great time. Breakfast arrangements were a bit flakey on the morning the Studiosus people left (not enough staff) but the place redeemed itself the following morning.

The real problem was the unspeakable stench the night we arrived and to a lesser extent the next night. We couldn’t decide if this was from sewerage being pumped into the otherwise beautiful bay or maybe from rotting seaweed. Whatever, the town of Bonaglia needs to sort this. I shall be writing to the Azienda touristica in Trapani to say so!

We had already been warned about this place by other reviews, and alas - it was true.

First of all: the place is hard to find: the signs stop at a certain moment, and although the hotel is truly GIGANTIC, there are NO signs on or near it!!!

When calling the hotel for assistance, I got a non-English speaking receptionist, who just put me on hold and never returned. When phoned again, we got an English speaking colleague, who refused to believe that the hotel was difficult to find: at that moment we were staring right at it, and still NO sign or name! Later he joked about it, but did not take our comment seriously.

Next: the air-conditioning in the room, for us always one of the most important aspects, was really bad. Reception claimed this was due to a power failure after a thunder storm, but that should not last 2 days! Again, we got the feeling we were not being taken too seriously.

Great location, fantastic pool, OK restaurant, but that is not enough to recommend this place.