The Grand Hotel Ambasciatori is often used by tour companies (ours was Grand Circle) because of its central location for touring Tuscany. The hotel rooms are small which is common in Italy, but one should be aware that you might be stuck in a room overlooking a dumpster and porta potty. Ours was so far from the wireless access that we had to use our computer in the lobby instead of in our room as it was advertised. We also had the kitchen directly below us. The cigarette smoke and noise from the staff was relentless.

The most positive thing I can say about the hotel is that the rooms were kept immaculate by the maids. They did a fabulous job. The worst thing about the hotel was the attitude of the dining and reception staff. They clearly do not like Americans; rude service, unfriendly, not welcoming, and no smiles. I guess I can understand that not all guests in tour groups are easy to deal with, but most of us were pleasant and were ready to engage the Italian staff in conversation and good humor. This important part of the hospitality industry seems very basic to me.

The Ambaschiatori is located perfectly for touring Tuscany which is one of the most beautiful places on earth. Just be warned that if you are visiting from America you may not feel entirely welcome.

The rooms are miniscule & shabby. The front desk personnel arrogant and not helpful. The shower allows water to splash all over the floor. Single rooms are reminiscent of SINGLE dorm rooms at college 40 years ago...I could go on and on...just find a NICER place to stay...our tour company must be trying to save money. I would classify this place a one-star dump. It is not located close (walking distance) to the "Old Town" where the better restaurants are located. The buffet breakfast was ok except the bacon is never thoroughly cooked(yuk!!)

The Ambasciatori is a good standard 4* hotel. The staff are very friendly and unfailingly helpful. Food was very adequate is not spectacular and plenty of it. You don't get ripped off with expensive drinks, Most wines were around 12 euros and cocktails 4 euros.
Breakfast was opened early at 0630 for my small aprty as we had a 7am departure to Rome for the day. The rooms a bit small but up to standard. Towels and bedding changed every day.

The rooms are quite small and could do with updating, however they are very clean and the food and service was very good. The hotel is close to shops and local buses to get you to the old town and beyond.