We had booked this hotel in a one week package with half pension, but actually checked out in advance.
The hotel has a nice pool, but is very boring in itself. The mismatching furnitures seem to be from the 80's. Most of the rooms seem to have at least a small balcony, but even though we booked several months in advance we got a depressing room with a tiny balcony towards the parking lot.
A three course meal was included, but it did not represent the well known good italian food reputation. The chef did not seem to be inspired at all, which of course is the managements responsbility.
The beds are very hard and uncomfortable, which also other guests said.
Over all we got the feeling that the managements interest was mostly to save money.

The hotel is quiet, with lovely views and a nice pool. It is indeed a pity it is at the top of the hill.

The hotel is a bit tired round the edges, but they say it is going to be reburbished shortly.

We had a room on the top floor, which was spacious, clean and comfortable. Shower had only a plastic curtain though, and WC badly positioned.

The (Riviera) food was good (choice of 2), breakfast fine, the evening meal was well cooked and served with fair speed.

I spent a week in September with my fiancée... everything about the hotel was fantastic, food, hospitality but especially Tuscany...I'll do it again next year..

We recently stayed for 4 days in Hotel Raffaello while attending a wedding in Tuscany. The hotel is situated about 15/20 kms (roughly 25 euro taxi ride) from Chuisi train station. Its a nice clean friendly hotel, with a good buffet breakfast and 70s decor. The staff were friendly and helpful and made us very welcome. The reception area has a bright nicely decorated foyer with comfy sofas for relaxing. The bedrooms were standard twin with en-suite facilities - the quality and cleaniness of rooms, bedclothes, towels and whole hotel in general was excellent. The only drawback is the fairly steep hill its situated on, tough on the legs coming home!! The town has lots of shops but very few restaurants, but we were lucky to find Roxy Bar which serves lovely food and reasonably priced. The hotel does serve dinner but we didn't avail of this. The location of the hotel is peaceful and there are sun loungers and chairs around the pool and garden to relax. I would recommend Hotel Raffaello if you are looking for a relaxed clean and friendly hotel - its not posh but it is very user friendly and would a good base for touring! Car parking is available but again we didn't avail of this.