We stayed for a week and although our room was average others had problems.The food was basic but the bar prices were seriously expensive so much so the nearby cafe was at least half the price. We were allocated on arrival through a Travel Company and it was certainly NOT 4* as we booked. Not ideally situated for the elderly or unfit as it was a good climb from the main square. No tea or coffee facilites in the room or in fact the Hotel other than at meal times. The beds were clean and always had clean towels but i am afraid I would not recommend it. The staff were friendly but the whole place is tired and uninviting..

We had booked this hotel in a one week package with half pension, but actually checked out in advance.
The hotel has a nice pool, but is very boring in itself. The mismatching furnitures seem to be from the 80's. Most of the rooms seem to have at least a small balcony, but even though we booked several months in advance we got a depressing room with a tiny balcony towards the parking lot.
A three course meal was included, but it did not represent the well known good italian food reputation. The chef did not seem to be inspired at all, which of course is the managements responsbility.
The beds are very hard and uncomfortable, which also other guests said.
Over all we got the feeling that the managements interest was mostly to save money.

The hotel is quiet, with lovely views and a nice pool. It is indeed a pity it is at the top of the hill.

The hotel is a bit tired round the edges, but they say it is going to be reburbished shortly.

We had a room on the top floor, which was spacious, clean and comfortable. Shower had only a plastic curtain though, and WC badly positioned.

The (Riviera) food was good (choice of 2), breakfast fine, the evening meal was well cooked and served with fair speed.

I spent a week in September with my fiancée... everything about the hotel was fantastic, food, hospitality but especially Tuscany...I'll do it again next year..