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La Medusa Grand Hotel – reviews, photos

4.0 of 5
Via Passeggiata Archeologica 5, 80053 Castellammare Di Stabia, Italy
Hotel amenities
La Medusa Grand Hotel
4.5 of 5 stars 275 Reviews
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275 reviews from our community

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Traveller rating
    225
    39
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    3
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Date Rating
Santo Domingo, Dominican Republic
1 review
1 helpful vote 1 helpful vote
“Great stay”
5 of 5 stars Reviewed 6 January 2012
1
person found this review helpful

I agree you absolutely need a car to stay here. That's the only down side.
This is a really nice hotel, beautiful grounds, extremely friendly and helpful staff, lovely rooms. It looks and feels like they pay a lot of attention to the little details. I'm not sure why this hotel only has 4 stars, it's definitely better than most 4* I've been at and even some 5*. Highly recommended (again only if you have a car) and would stay again. It's about a 15 min drive from Pompeii ruins. Free internet for 1 hour with coupons they print for you. They are generous with the coupons.

  • Stayed January 2012, travelled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask pjoalfa1 about La Medusa Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirSorrentoCoastDir, Manager at La Medusa Grand Hotel, responded to this review
10 January 2012
Dear Sir, Madame.

I would like to thank you very much for your wonderful, wonderful... comments GRAZIE!!!.

I am very happy and proud that you liked our location, parking,garden, food and staff ....GRAZIE!!!

Looking forward to welcoming you again....for to give you more and others beautiful facilities (like our shuttle bus free of charge that run many times during the day/night...) I wish you a Happy New Year 2012.

Warmest regards from Stabiae..

Francesco Donnarumma
Hotel Manager

and staff of the Grand Hotel La Medusa - Irollo Group
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Hamilton, Canada
1 review
“Great Hotel... Not great location”
5 of 5 stars Reviewed 5 January 2012

My wife and I stayed at this hotel on our honeymoon. We left all of the planning to our tripadvisor and good thing this hotel had a fabolous pool. During our 2 weeks in Italy we wanted some beach/relaxation time from the hustle and bustle of being a tourist. This Hotel was gorgeous, albeit was in the middle of nowhere and you probably would not want to travel these streets at night. The restaurant in the hotel was very expensive so good thing there were one or 2 options down the street from the hotel where you could find real authentic Italian food. The only problem was these restaurants opened around 7 or 8 if I recall. They had a shuttle service that would take you to the downtown so you could catch the train and go visit Pompi or Capri which was nice. If your looking for a great hotel, I would chose this one, only if you just wanted to stay around the hotel. Other than that location was horrible if you wanted to travel outside the hotel. Great service from staff and at the reception desk, very helpful and speaked multiple languages. One major problem that we had and some of the other guests we ran into had,was this hotel is also a venue for weddings. Weddings throughout the week. I think in our 4 day stay there was one night with no wedding attached to it. It made you feel out of place and the grounds in the back where you could of been, seemed to be off limits due to the weddings taking place. You were limited to your bedroom it seemed. Every wedding had fireworks at around 12 or 1, so if you wanted to sleep at night, well good luck!

  • Stayed July 2011, travelled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MigzBN about La Medusa Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirSorrentoCoastDir, Manager at La Medusa Grand Hotel, responded to this review
29 May 2012
Dear my valid clients,

Thank you for your review regarding your experience.

I take all feedback seriously. It helps us gauge what we are doing right and what we need to improve on and sincerely regret that we did not meet your expectations for our location that it is a big vantage for all ... because " there is no smog, no traffic, no cars but only the bird songs that reminds like you are in heaven...."

“A haven “ for person that decide to reserve also for a special day …for a weeding that not infect the stay of customers.... but they are much appreciated for the sets and the performance that offer… never we limited some area...
I greatly appreciate you taking the time to bring this matter to our attention and I apologize for that impression that you have received....and I looking forward to have a special drink with you I wish you a lovely time...

Best regards from Stabiae

Francesco Donnarumma
Hotel Manager

and staff of the Grand Hotel La Medusa -4 star sup.- Irollo Group
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London, UK
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Wonderful”
5 of 5 stars Reviewed 5 January 2012

We wanted a hotel near to the 'sites' outside of Naples and this one appeared to be very well situated and had great reviews, thank god for trip advisor or we may have missed this total gem, yes a car may make it easier to get around but we found that the case in most of this area outside of Naples it is perfectly located to visit all the sites.
Everything about the hotel is perfect, the food, staff, facilities, it really is total luxury. The gardens are paradise - if you are reading this you must be considering going - my advice is book it,you won't regret it!!!

  • Stayed August 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask YvonneLondon about La Medusa Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirSorrentoCoastDir, Manager at La Medusa Grand Hotel, responded to this review
7 January 2012
Dear Sir, Madame.

I would like to thank you very much for your wonderful comments on web site of tripadvisor.

I am very happy and proud that you liked our location, garden, food and staff ....GRAZIE..

Looking forward to welcoming you again....for to give you more and others beautiful facilities I wish you a Happy New Year 2012.

Warmest regards from

Francesco Donnarumma
Hotel Manager

and staff of the Grand Hotel La Medusa - Irollo Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
suburban Chicago
1 review
“Think twice about La Medusa”
3 of 5 stars Reviewed 16 November 2011

La Medusa should be avoided unless you have a car. We stayed there two nights and regretted every moment. On the positive side, the room we stayed in was the best of our entire trip. It was large. It had a spacious and modern bathroom. The grounds of the hotel are lovely. The swimming pool looked nice although we didn’t use it. However, the cab ride to the Naples train station costs 95 euros. The cab to the airport costs 80. The shuttle service runs only 5 times a day and goes only to the Castellemare train station only. The last pickup is 17:10 so if you spend a longer day away, you pay for your own cab back (10 euros or so). The hotel serves a prix fix multi course dinner for 45 euros. If you want only a pasta course, that is 15 euros plus a 10 euro cover charge! If you don’t eat in the hotel restaurant, which we didn’t, you venture outside the grounds, which are bordered by a busy street which does not have sidewalks in some places. There are local restaurants nearby, but their quality is average at best. One evening, we went into Castellemare, hoping we could find some ‘quaint’ places to walk or to eat. We were told there is a nice walk along the beach with some restaurants. Well, it is a depressing, almost decrepit environment. The concierge we had in Positano was shocked that we were going to Castellemare. She told me to hang on to my purse—it is worse than Naples. JDB properties, who markets this place should hang their head in shame for sending people here. Again, if you have a car and don’t like to go for strolls after dinner and don’t mind spending your time in Italy isolated in the hotel, this is the place for you.

  • Stayed September 2011, travelled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask vizslafan about La Medusa Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirSorrentoCoastDir, Manager at La Medusa Grand Hotel, responded to this review
20 November 2011
Dear my valid clients,

Thank you for your review regarding your experience.

I greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced.

I strive to exceed our guests’ expectations and create memorable experiences.

I take all feedback seriously. It helps us gauge what we are doing right and what we need to improve on and sincerely regret that we did not meet your expectations.

Once again, I appreciate you taking the time to share your comments with us.

I know you have many choices when it comes to lodging and we hope your future travel plans will continue to include:

-JDB = famous travel agency that for years book luxury holidays around the world collaborating with the best hotels and staff always very professional and updated.... to be rewarded and not offended.

-Grand Hotel La Medusa where we serve excellent dinners at balanced costs, on the terrace, with great live music, candles on every table and with personnel staff multilingual, professional that love (the clients too) their nice city Stabiae...and others like Pompei, Naples, Sorrento, Ercolano, Amalfi and POSITANO....and not speak ill.....
Again, thank you for staying with us and I hope to serve you in the future.

Best regards from Stabiae

Francesco Donnarumma
Hotel Manager

and staff of the Grand Hotel La Medusa -4 star sup.- Irollo Group
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Stockholm, Sweden
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Vake up in the morning, draw the curtains off - and there, Vesuvios!”
5 of 5 stars Reviewed 2 November 2011

A five star hotel with warm and concerned staff. Fantastic, beautiful garden.

We had an excellent dinner at the "conservatory" part of the restaurant.
Lovely!

The hotel can arrange a private guide to Pompei.

Get a good map to find La Medusa Grand Hotel....

Jill and Björn Ersman

  • Stayed October 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Jill E about La Medusa Grand Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dirSorrentoCoastDir, Manager at La Medusa Grand Hotel, responded to this review
18 December 2011
Dear Sir, Madame.
We would like to thank you very much for your wonderful comments.

We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded.

Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return.

"Merry Christmas and Happy New Year 2012"

Kind regards,

Francesco Donnarumma
Hotel Manager

and staff of Grand Hotel La Medusa - Irollo Group
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about La Medusa Grand Hotel

  • Grand Hotel Castellammare Di Stabia
Address: Via Passeggiata Archeologica 5, 80053 Castellammare Di Stabia, Italy
Price range (per night):* INR2,576 - 10,194

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