La Medusa should be avoided unless you have a car. We stayed there two nights and regretted every moment. On the positive side, the room we stayed in was the best of our entire trip. It was large. It had a spacious and modern bathroom. The grounds of the hotel are lovely. The swimming pool looked nice although we didn’t use it. However, the cab ride to the Naples train station costs 95 euros. The cab to the airport costs 80. The shuttle service runs only 5 times a day and goes only to the Castellemare train station only. The last pickup is 17:10 so if you spend a longer day away, you pay for your own cab back (10 euros or so). The hotel serves a prix fix multi course dinner for 45 euros. If you want only a pasta course, that is 15 euros plus a 10 euro cover charge! If you don’t eat in the hotel restaurant, which we didn’t, you venture outside the grounds, which are bordered by a busy street which does not have sidewalks in some places. There are local restaurants nearby, but their quality is average at best. One evening, we went into Castellemare, hoping we could find some ‘quaint’ places to walk or to eat. We were told there is a nice walk along the beach with some restaurants. Well, it is a depressing, almost decrepit environment. The concierge we had in Positano was shocked that we were going to Castellemare. She told me to hang on to my purse—it is worse than Naples. JDB properties, who markets this place should hang their head in shame for sending people here. Again, if you have a car and don’t like to go for strolls after dinner and don’t mind spending your time in Italy isolated in the hotel, this is the place for you.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
20 November 2011
Dear my valid clients,
Thank you for your review regarding your experience.
I greatly appreciate you taking the time to bring this matter to our attention and apologize for any inconvenience you may have experienced.
I strive to exceed our guests’ expectations and create memorable experiences.
I take all feedback seriously. It helps us gauge what we are doing right and what we need to improve on and sincerely regret that we did not meet your expectations.
Once again, I appreciate you taking the time to share your comments with us.
I know you have many choices when it comes to lodging and we hope your future travel plans will continue to include:
-JDB = famous travel agency that for years book luxury holidays around the world collaborating with the best hotels and staff always very professional and updated.... to be rewarded and not offended.
-Grand Hotel La Medusa where we serve excellent dinners at balanced costs, on the terrace, with great live music, candles on every table and with personnel staff multilingual, professional that love (the clients too) their nice city Stabiae...and others like Pompei, Naples, Sorrento, Ercolano, Amalfi and POSITANO....and not speak ill.....
Again, thank you for staying with us and I hope to serve you in the future.
Best regards from Stabiae
Francesco Donnarumma
Hotel Manager
and staff of the Grand Hotel La Medusa -4 star sup.- Irollo Group
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC