Neither service, nor quality correspond to "four stars" grade, hotel staff is unattending, careless and sometime rude. Very noisy place.

Room scarcely bigger than the bed.
No dressing table. No comfortable upholstered chair. - just one wooden chair.
Breakfast awful - no fresh fruit juice - just reconstituted dried powdered juice. Stone cold scrambled egg.
"Salad" buffet in evening was terrible. Cold vegetables such as Brussel sprouts left over from previous evening's meal.
No coffee or other drinks service in either lounge after evening meal, despite both lounges having a bar, as no staff present to run bar.

Stayed at the Dolomiti, having been in a chalet in the same resort last year. The hotel is slightly old fashioned, and the check-in/reception staff leave a little to be desired, but overall the experience was very positive. Room was airy & large (despite being in the attic space), and was kept at a comfortable temperature. The food was good & plentiful, with sufficient scope to eat at a time to suit you (big improvement on a catered chalet) and very reasonably priced drinks (good wine @ 12.50 Euro). particularly appreciated (& good value @ 19Euro each) was use of a modern & well equipped spa area, which was very welcome after a hard days skiing. Only downside for us was the inadequate number of bootwarmers (45 for a large hotel is simply not enough) and the cramped nature of the ski changing area.
All in all a very positive experience in a well placed hotel in what is now one of our favourite resorts.

We had a week in Hotel Dolimiti on a skiing package, maybe a bit old world but a lovely hotel, great character, spacious rooms and excellent staff. I had an accident and had to stay on for an extra 5 nights while my return was organised, the hotel was fully booked but yet they accommodated me without any fuss, they were absolutely fantastic, a friend who flew out to help me was accommodated in the hotel and they helped us in every way they could. The reception staff were kept busy with endless phone calls for us, the restaurant staff brought meals to our room every evening and the accommodation staff worked around me in servicing the room. They were the most obliging , caring and friendly staff I have come across in a long time.