We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Cristallo – reviews, photos

3.0 of 5
Dolomiti, 24, 38032 Canazei, Italy
Hotel amenities
Offers & Announcements
Click for details
Hotel Cristallo
Ranked #6 of 34 hotels in Canazei
4.5 of 5 stars 84 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

84 reviews from our community

    Trip type
Traveller rating
    35
    36
    11
    2
    0
Date Rating
Canazei, Italy
Top Contributor
56 reviews 56 reviews
Reviews in 27 cities Reviews in 27 cities
32 helpful votes 32 helpful votes
“A nice family hotel, with great food and really clean”
5 of 5 stars Reviewed 9 November 2011

Been there in December 2010 for our 2 weeks winter holiday and we feel like at home, friendly staff, nice clean rooms, good beuty centre, and the food was just awesome.
The big guy at the reception he organize the activityes for the hotel, u can ask him anything you like he know everithing. I think the name is Nico.
Go there you cang go wrong if you like to spend your time in the Dolomiti

Room Tip: Take the room on the back on the 3rd floor u can have a great view on the Marmolada mountain
See more room tips
  • Stayed December 2010, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
See 2 more reviews by Francesco_Eri for Canazei
Ask Francesco_Eri about Hotel Cristallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tel aviv
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
“Clean nice bed and breakfast”
3 of 5 stars Reviewed 2 April 2011

Rooms r big but not very nice
But they r very clean
The showers r nice
The food is very very simple and not so tasty
It's location is good

  • Stayed March 2011
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask israeliontheroad about Hotel Cristallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Another great stay!”
4 of 5 stars Reviewed 13 February 2011

Four of us have just returned from another ski week at the Cristallo - our seventh (maybe eighth) stay. As usual we found the hotel friendly, very well run with well equiped rooms, excellent food and very friendly staff. Little things mean a lot - like finding a bowl of fruit on our breakfast table each year after asking for fruit on our very first visit. The hotel reamins spotless and well maintained with additional features every year . The free ski bus (5 mins to the main lift) is only a few meters from the front door of the hotel so it's all very convenient. We would have no hesitation in recomending the hotel - we will be back in 2012! Michael King

  • Stayed February 2011, travelled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask mkandak about Hotel Cristallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bath
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
21 helpful votes 21 helpful votes
“Well run family hotel”
4 of 5 stars Reviewed 28 February 2008
2
people found this review helpful

We stayed at the Hotel Cristallo during February half term with our two children and 3 other families. We were just about the only Brits the rest being Italian families, which made a refreshing change from staying in British run chalets as we have done in the past.
The hotel is located quite near to the centre of town, with shops, bars etc all being very near by.
Our family room, was spacious with plenty of cupboard space, a lovely view over the mountains, a modern bathroom suite and exceptionally clean. The public areas had a large bar/lounge and dinning room, downstairs was a good boot room with heated racks and ski storage space - there was an area for the children to muck about in which was useful in the evenings. The staff were very friendly and helpful.

The food was OK, not exceptional. The Antipasti, pasta dish and desserts were definitely the best, with the main course being a bit disappointing. Veal is definitely a favourite!. The quantities are huge, even for hungry skiers. Breakfasts were fine.

The only downside was the Ski bus to the slope, which at peak times of the day is almost impossible to get on. Many buses pass by as they are too full and when one does stop you have to squeeze on and risk being squashed by the doors. We tended to walk home as we couldn't face the bus!

All in all it was very good value for money, we enjoyed the Italian hospitality and loved the Sella ronda ski area.

  • Liked — The bedroom
  • Disliked — The ski bus
  • Stayed February 2008, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask newnham about Hotel Cristallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicola de serio, direttore pubbliche relazioni at Hotel Cristallo, responded to this review
18 March 2010
Grazie mille per la Vostra recensioni,
ci auguriamo di ospitarVi nuovamente nel Nostro albergo.
Saluti.
Hotel Cristallo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reading
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“We really enjoyed our stay”
5 of 5 stars Reviewed 22 February 2008
1
person found this review helpful

We stayed at the Cristallo for a week on a ski-ing holiday and really enjoyed it. We contacted Paolo at the hotel for info before we got there and he was very helpful. We found the Cristallo to be a very welcoming place and all of the staff were very pleasant and helpful. The rooms and food were really good and Canazei is a really nice place. The Cristallo is quite close to the centre of the town and the ski buses stop very close to the hotel. We would happily go back to the Cristallo, which is a good recommendation in itself.

  • Liked — Friendly staff
  • Stayed February 2008, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes
Ask Billco_51 about Hotel Cristallo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nicola de serio, direttore pubbliche relazioni at Hotel Cristallo, responded to this review
18 March 2010
Grazie mille per la Vostra recensioni,
ci auguriamo di ospitarVi nuovamente nel Nostro albergo.
Saluti.
Hotel Cristallo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers who viewed Hotel Cristallo also viewed

Wellness Hotel Lupo Bianco
4.5 of 5 stars 106 Reviews
Canazei, Val di Fassa
Show Prices ABS:HotelCheckRates-d1133558?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Hotel Astoria
4.5 of 5 stars 63 Reviews
Canazei, Val di Fassa
Show Prices ABS:HotelCheckRates-d529653?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Al Sole Hotel Club Residence
4.5 of 5 stars 41 Reviews
Canazei, Val di Fassa
Show Prices ABS:HotelCheckRates-d1182367?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 34 hotels in Canazei, ranked by popularity »

Been to Hotel Cristallo? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Hotel Cristallo

Dolomiti, 24, 38032 Canazei, Italy
Price range (per night):* INR6,049 - 12,938

Owners: What's your side of the story?

If you own or manage Hotel Cristallo, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Hotel Cristallo
Show the lowest price for this hotel (from our partners)
Show Prices