Our recent trip to Italy brought us to the mountain resort without really knowing what we would see when we arrived. After communicating with the office manager Daniela via email before our trip we were pretty sure we would enjoy our stay. She was a delightful and very helpful person from the start and made our trip better than we thought it could be. The hotel is more like a condo unit and pretty much as described in the ads. We really didn't care too much about the spa because we had all our fun out of doors. If we needed anything all we had to do is ask and it was done. Italy runs on a different beat than the USA but it was a welcomed and relaxed beat. The scenery from our hotel/room was breathtaking and being in the mountain was quite and the air clean.
Anna and her family run the restaurant and they were some of the nicest people we ever met. They were so helpful and went out of their way to make us feel "at home". I wish a spoke better Italian so I would have been able to tell them what they meant to us and the success of our trip. Not having the internet is a much better way to spend a vacation.
In all my travels I have found if we are nice to people they are nice back and this experience was better than we thought it would be.