This hotel is in a fantastic position and the rooms are huge and comfortable. What a shame that the breakfasts are non existent and the staff at the front desk are very unfriendly and indifferent.

We stayed here for one night as part of a biking trip through Tuscany and I wish it had been for more. The location of the hotel is excellent, just at the base of historic Arezzo. As I pulled in after getting a flat tire on my ride, it was nice to be greeted by very friendly staff and air conditioning and a very comfortable and attractive interior. Our room was very spacious, and the bed the best I experienced in two weeks in Italy! But, the best part of the room was the luxurious bathroom! It had a large bathtub with "mood lighting" overhead. The shower was very large by European standards and had Hansgrohe fixtures that included body spray jets,a rain shower and a regular shower head - just what the body needed after a day on the bicycle. The hotel was a charming blend of old and new - modern bathrooms with antique furniture pieces. The breakfast was pretty good here - they had a nice spread of cereals, breads, fruit, cheese, meat and yogurt. My cappucino was hot. I would have loved to have stayed here another night to enjoy this hotel and the town of Arezzo,

The hotel and the rooms are very good, with many extraordinary facilites (shower, special windows etc.), but the staff is unfriedly and arrogant. In the room there was no soap and no towels, and the receptionist did not make any effort to solve this simple problem. There was no help with advices about parking. For the breakfast there was a great choise of highly decorative but unfresh friuts, and the capuccino was terrible. The staff is sitting in the lobby the whole day and chatting.
The hotel does not deserve 4 stars: the unappropriate behavior of the staff is the main reason why, but very simple facilities like internet connection (through ethernet connection using your own laptop) are sold to the expensive price of 10€/day. Considered that the listed price of the room we had was 220€/night, this attitude of the hotel management and/or staff is, to put it mildly, hardly understandable.

The rooms in this hotel are beautifully decorated, with the most fantastic shower/bath facilities. Personally I found the service delightful. Highly recommended.