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Hotel Garden – reviews, photos

3.0 of 5
Via Priv. A. Ferro, 1-2, Alassio, Italy
Hotel amenities
Hotel Garden
Ranked #34 of 47 hotels in Alassio
3.0 of 5 stars 44 Reviews
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44 reviews from our community

    Trip type
Traveller rating
    8
    11
    7
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    12
Date Rating
Saxmundham, United Kingdom
1 review
3 helpful votes 3 helpful votes
“Don't go there - even if it's free!”
1 of 5 stars Reviewed 16 July 2011
3
people found this review helpful

I have travelled all over the world, sleeping in tents, hostels, bamboo huts, guest houses and hotels - all costing far less than the cost to me via the travel agent I used. My six day stay in this hotel was thoroughly depressing and the worst I have ever experienced. I felt sorry for the minimal staff who seemed to be working almost round the clock but having to dart between reception, bar and restaurant. The food was awful and had to be substituted with food from the local supermarket. The "free" bar between 6 and 11 at night (when you could find someone to serve you) only served Grappa, cheap beer, Limoncello and house wine. Yuck! It was almost impossible to get a cup of coffee or tea at any time whilst I was there (coffee machine broken) You could walk from one end to the other of the "swimming" pool so I consider that a paddling pool. You are surrounded by a train line on one side and residential houses on all other sides, with residents overlooking. The rooms are tiny and twin beds pushed together because there is no room to put even a bedside cabinet between them. You have to push the toilet over the bidet to use it and of course no bath. You have to pay extra for airconditioning and when you do it doesn't seem to work. You open the windows to let in air and are awoken at 5.00am by the recycle vehicle (every day), cockrels and people going to work. You can't actually go and sit on the local beach because it is all taken up with sunbeds which I assumed were for other hotel users. Snacks or drinks are not available during the day or before breakfast at 8 o'clock so I am really glad I took my travel kettle having been woken up at 5am every morning. But it was fairly clean!

Room Tip: I don't think there is a best room - only the absolute
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  • Stayed June 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Lincoln, United Kingdom
1 review
3 helpful votes 3 helpful votes
“It wasn't even one star”
2 of 5 stars Reviewed 14 July 2011
3
people found this review helpful

We were greeted with an agressive "leave your cases in the hall and go and get your dinner"Purely because we were two hours late in arriving (not out fault). our train was late and it took an hour to leave Nice. The food had been prepared much earlier and was almost inedible..Presented with the menu for the following evening we had to make our choices but not understanding the laguage it was difficult . Most nights it was terrible but we had to eat. The staff were run off their feet because there was minimum staff We were on a tour which included free tea and coffee anytime , Bar facilities ( Local wine? beer ,spirits, tea and coffee from 18 00 hours till 2400 hours) which was not forthcoming . That is if you could find staff to man it. The assistant manager was rude and told us to shut up when we requested it. Eventually we were allowed Grappa and Lemoncello and tinnned beer.When my wife asked for a coffee she was told she would have to pay for the milk..The room was small with no balcony and when we asked for A/cond. we were told it would be 8 euros a day. The hotel is badly situated as to get to the beach you have to negotiate a railway crossing. Apparently. this was a second choice as our original destination was to have been Diana Marina. The trips out were enjoyable to Portafino ,Monaco, and San Remo otherwise it would have been unbearable. I lost 10lbs in weight over the period. This was due to the inedible food and the stress of having toargue for the things that were in our contract and which we had paid for.

Room Tip: Not enough to swing a cat in
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  • Stayed June 2011, travelled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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1 helpful vote 1 helpful vote
“bring your own food”
2 of 5 stars Reviewed 3 June 2007
1
person found this review helpful

we stayed for four nights, as part of an escorted coach trip, Mon - Thurs, in may '07. The hotel itself is spotlessly clean, and the staff ,are very scarce but courteous . breakfast was reasonable fare, but not special, there being a large amount of pre-packaged food items and passable coffee from a machine. Evening meal:!!!
not sure how to describe this, - different - definately. well cooked- yes. size - our last evening meal we opted for the cold veal,we got 3 small pieces of cold veal as per the menu - and nothing else!! similarly the other evening meals contained exactly what the menu listed.Needless to say we had to supplement our diet at the local pizzeria!!. none of the staff understood enough english for us to discuss this issue.

  • Liked — the views from room, cleanliness
  • Disliked — food
  • Stayed May 2007
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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Ask traveller109 about Hotel Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turin, Italy
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“ottimo hotel in Alassio”
5 of 5 stars Reviewed 9 May 2012
3
people found this review helpful
Google Translation

  • Stayed July 2011, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask aleale8 about Hotel Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
man_garden, Direttore at Hotel Garden, responded to this review
10 May 2012
Gentile Ospite,
innanzitutto la ringrazio per avere scelto la nostra città ed il nostro albergo per le sue vacanze.
Sarà un estremo piacere riaverla nostro ospite alla fine di maggio con ulteriori novità volte ad una maggiore e sempre migliore soddisfazione dei nostri clienti.

Cordialità
Marco Forno
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Campi Bisenzio, Italy
1 review
“ottima scelta”
5 of 5 stars Reviewed 2 May 2012
Google Translation

  • Stayed April 2012, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask roxan75 about Hotel Garden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
man_garden, Direttore at Hotel Garden, responded to this review
10 May 2012
Gentile Cliente,
non posso che ringraziarla per avere scelto il nostro albergo.
Sarà un estremo piacere annoverarla tra i nostri graditi ospiti in un prossimo futuro.

Marco Forno
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Additional Information about Hotel Garden

Via Priv. A. Ferro, 1-2, Alassio, Italy
Price range (per night):* INR4,013 - 12,316

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