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Crowne Plaza Muscat – reviews, photos

4.0 of 5
P.O. Box : 1455 | Ruwi, Muscat 00112, Oman
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Crowne Plaza Muscat
Ranked #3 of 10 hotels in Muscat
4.0 of 5 stars 236 Reviews
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236 reviews from our community

What travellers say about this hotel
  • Private beach(13)
  • Friendly and helpful(10)
  • Club lounge(7)
  • Room service(7)
  • Great view(6)
  • Pool bar(5)
  • Very clean(4)
  • Very good(4)
  • Rooms are small(3)
  • Long time(3)
Traveller rating
    54
    125
    41
    13
    3
Only show reviews for Family (35) | Couples (73) | Business (66)
Date Rating
scunthorpe
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Lovely setting, attantive staff, nice pool”
4 of 5 stars Reviewed 11 February 2012

Stayed last week in January. Standard room but with sea view - 6th (top) floor. Lovely situation with views back along the coast. Hotel not too big with plenty of attentive, courteous staff. Weather was perfect, wall to wall sun around 27/28 degrees most days 16 - 18 at night. Good sized pool not over used - no competition for sun beds! good food in 4 restaurants - favourite was barbecued fish at "The Edge" Fixed starter - dips and flat bread and choice of (whole) fish barbecued to order. car / extensive use of taxis would be pretty much essential as Muscat is well spread out. Grand Mosque stunning, but cover up for ladies strictly observed ( neck to ankles). Also fish market and Bait al Zhubair museum worth seeing.

Room Tip: Sea view rooms get afternoon sun - air con effective though.
See more room tips
  • Stayed January 2012, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask icameron3 about Crowne Plaza Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
13 February 2012
Dear Cameron

I have passed on your comments regarding our food to both our Executive Chef and our Food and Beverage teams. Thank you for your kind comments. I very much hope that we will be able to welcome you back to Oman and to the Crowne Plaza very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
tonbridge
Contributor
12 reviews 12 reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Great place to stay”
4 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

Three of us spent 3 nights here on the way to Abu Dhabi. We'd booked a standard room, but as there were three of us stating they suggested a Family room, which (although a little more expensive) turned out to be a great recommendation! The room was on the ground floor with the back of the room opening onto the Gardens and a sea view.The buffet breakfast was very good and kept us going all day.

Highly recommended.

  • Stayed January 2012, travelled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask tonbridge about Crowne Plaza Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
13 February 2012
Thank you for your review. It’s good to know that you had a great stay with us. Our Family rooms are very popular not only for families but also for corporate travelers who are staying with us for extended periods. I have passed your comments on our breakfast onto our Executive Chef, I am sure he too will be delighted with our breakfasts.
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scotland
Senior Contributor
24 reviews 24 reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
“Nice beautiful hotel”
4 of 5 stars Reviewed 31 January 2012
1
person found this review helpful

Went here for a meal with our friends from Muscat, scenery beautiful and our meal was too. Staff pleasant and courteous hotel modern and clean, we did not stay here but on entering the hotel wish we had.
We had a good time would definately go back again.
Lovely view of the pool area , and Muscat in the evening, whilst we were dining.

Room Tip: Did not stay here but looks fantastic !!
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  • Stayed November 2011, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask docabd about Crowne Plaza Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
13 February 2012
Thank you for taking the time to post your review on the Crowne Plaza Muscat. I am delighted that you enjoyed dining with us. I hope that we will be able to welcome you back to try all of our restaurants and to stay with us.
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Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
“Great views, tired rooms”
4 of 5 stars Reviewed 28 January 2012
2
people found this review helpful

I stayed here for 4 nights in January. The pool area and view of the sea are excellent if you have time to relax on your trip. The food is generally good at the buffet, pool bar, and Italian restaurant. I'd especially recommend the Persian restaurant where I ate twice.

The room I stayed in was dated and in need of a refresh, especially the bathroom. The rooms are also on the small side. While the hotel is well serviced by restaurants at the nearby beach there is no obvious place to pick up drinks and snacks nearby if you are on vacationdon't want to pay £3 for a juice at the hotel.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Patrick_Heather about Crowne Plaza Muscat
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Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
30 January 2012
Dear Patrick and Heather, we appreciate your comments. As you can see from other comments on this site the rooms have recently been softly refurbished all having been completed in September 2012. Shiraz, our Persian Restaurant, receives many good comments and I am delighted that you were able to sample it during your stay with us. We do offer a variety of rooms ranging in size from standard rooms to club floor rooms with balconies and suites with separate living and dining areas. Our private beach does not offer refreshments on site but it is just a short stroll to the pool bar where we do offer juices, food and cocktails. I hope that we will be able to welcome you back to Oman, Muscat and the Crowne Plaza in the not too distant future.
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Abu Dhabi, United Arab Emirates
Senior Contributor
32 reviews 32 reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
“Steady number - with an exceptional location”
4 of 5 stars Reviewed 28 January 2012

I suspect that one day this venerable hotel will get bull-dozed, given its age and outstanding location, but in the meantime enjoy this value for money option - a relative term given grossly over priced hotels in Muscat.

IHG have improved the rooms; they are fully functional if somewhat characterless. None of the selection of restaurants and bars stand out but it is the stunning view down the Batinah coast, with plenty of outdoor seating that wins every time for me.

Room Tip: Pointless having a room without a sea view as this is the hotel's top feature
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  • Stayed January 2012, travelled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Toaster803 about Crowne Plaza Muscat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Janet_Turner_DOSM, Director of Sales at Crowne Plaza Muscat, responded to this review
30 January 2012
Thank you for taking the time to post your review. You are quite correct our view and location are spectacular, it is undoubtedly the best place in Muscat to enjoy the sea views. Our rooms have all been softly refurbished and we are receiving many nice comments in this regard. I hope that we will be able to welcome you back to Oman and the Crowne Plaza very soon.
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Additional Information about Crowne Plaza Muscat

  • Muscat Crowne Plaza
Address: P.O. Box : 1455 | Ruwi, Muscat 00112, Oman
Price range (per night):* INR7,969 - 16,217

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