We just returned home from 4 nights at the Paris Hilton La Defense. We were concerned about booking this hotel because we had read a number of negative comments about smells in the rooms and corridors and poor service in the restaurant. Happily, we found this Hilton to be on par with other Hiltons we have stayed at worldwide---in other words, excellent. The staff, especially at the front desk and restaurant, are above par, friendly and competent. Check-in was smooth. Our room was clean, very comfortable and quiet. We faced the courtyard across from the huge mall. We really enjoyed our stay at this hotel. Breakfasts were good and service was efficient. We don't like runny scrambled eggs so we ordered cook-to-order eggs each morning. A few mornings, they offered toasted pita bread with a roasted eggplant spread. It was delicious. I especially liked the natural yogurt that came in little glass bottles. There were cold cuts, cheeses, breads, pastries, fruit, cereals, coffee, tea, juices. This Hilton is very convenient because it is above the RER train and line 1 metro stations. And, it is connected to a HUGE mall with all sorts of eateries and shops and a big grocery store.

I have stayed at this hotel numerous times due to location to my office and each time in the last 6 months I find it gets worse. I am a hilton diamond member so well travelled and have stayed at lots of hiltons worldwide.
I arrived a day late due to international flight delays and even though I had emailed reservations to say I was late, my room was given away and I was told the hotel was full. After about 20 mins and the check in girl going to speak to her supervisor they found me a room but I was told I had to move the following day - not an issue and I was moved from 4th floor to 3rd floor the following day.

The room itself is new and has been recently decorated by the smells of paint etc. I found that at night once all lights were out due to all the new technology and blue illuminated light switches that don't go off I can't sleep, honestly there are about 5 of these in the room along with TV lights the room in never in complete darkness.
The corridor on the 3 rd floor has had its carpets lifted and workmen are currently working there so very dusty and I have heard others complaining about this. I asked to be moved but again told hotel was full.
On tuesday 17th I went to use gym at lunchtime to find it closed but told it would possibly reopen in the evening but would be the following day, needless to say I went to use gym again today and its still closed.

The restaurant has a limited menu so out of the 3 fish dishes only one was available, its overpriced at 34 euros for fish or meat and all starters start from 20 euros.
I am extremely disappointed with my stay here and it is not cheap at 250 euros a night I can find better in town but choose here because its next to my office. I asked to leave early but told they cannot refund my money even though I cant use the facilities I wanted and they are redecorating.

I spend 7 - 10 days a month in paris and would always pick the hilton but now they have lost a loyal customer.

I have moved to the sofitel La defense and very happy with this hotel.

Was indeed a good hotel. Metro just below. Very convenient. Breakfast was excellent and service was good.

We had put off going to Paris because of the reviews we read on this site about how small Paris hotel rooms are. I am not a small woman, but more importantly my husband is a little over 2 metres tall, so it matters to us to have a decent king-size bed and some headroom. So when Hilton had a special offer on this hotel, we thought we'd go for it. And we were very glad we did! It's in a very modern part of Paris, a bit out of town but close to train, tram and metro connections. It took us a while to find the above-ground entrance - we didn't find the walkway at first. But having got there we loved the warm welcome, the clean well appointed room (not huge but still very acceptable), the unusual design, and the modern architecture all around us. Breakfast we chose to include when we booked - and it was well worth it, with a good variety of food for all tastes. What we didn't like was the cost of services in local bars - but the hotel can hardly be blamed for that! The journey into the city was most interesting by tram - we saw parts we never would otherwise have seen - and speediest by rail or metro. Recommended!