This was our first visit to Staverton, although we have stayed with De Vere before. The hotel is well appointed, welcoming and nicely decorated. The Reception staff on arrival were friendly and helpful, our room was very comfortable and clean.
We ate at the local village pub, and although the hotel was very busy with a Conference just arriving, our room was quiet and we had a good night's sleep.
I agree with the previous reviewer about breakfast - it wasn't even that busy on Saturday morning, but everything was cold except the baked beans, and they soon cooled on the stone cold plates. Really disappointing. Only two choices of juice, one of which was cranberry. No porridge (although a large cauldron of hot milk!).
On Sunday morning the breakfast room was heaving, despite us eating later in the hope that the conference people would have already been through. There were insufficient staff on duty - we got our tea/coffee, but no used crockery was removed during the meal. The food was marginally warmer, but not particularly well cooked - the sausages till anaemic, the tomatoes barely grilled. The only thing well done were the fried eggs, which sat happily congealing. Maybe the heater to keep the food warm wasn't working?
We used the pool and facilities, which were great and as numbers are limited to 20, they weren't too busy. I'm not a strong swimmer, so like having a pool of all one depth. The steam room was incredibly warm, but the hot tub was not!
The cappucino station was welcome, especially coming in after a walk on Satuirday when the temperature outside had been minus 10. And the station was regularly refilled with biscuits and fruit, thank you.
The Receptionist at check out was off hand - her terminal wasn't working, and instead of acknowledging us and asking us to wait, she avoided eye contact and kept talking to her colleague, which is just rude.
We'd stay again, but think twice about eating in.
- Hotel De Vere Staverton Park
