I stayed in this hotel on the weekend of the Rugby World Cup quarter finals. The staff were most helpful and it was bar one other hotel it was the most wheelchair friendly I came across in New Zealand.

Went looking for a hotel near the airport as we had a flight leaving at 6:15am. An old Wellingtonian I worked with suggested the suburb and my web search came up with this place. Reasonable prices during the World Cup were appreciated! Accommodation was clean and large, but beds were a bit soggy. Showers were new-ish but terrible pressure. Room service was fast and tasty, at reasonable prices too. Loved the free shuttle to the airport in the morning. Took the city bus into town to explore as not much to see in "downtown" Kilbirnie. Two out of three reception staff we dealt with were very helpful and friendly. Layout of the hotel felt a bit like a repurposed old-age home. Would stay again for airport proximity.

We booked to stay here as we were a large group travelling to Wellington for the Rugby World Cup and we could not find anywhere else with enough vacancies to accommodate us. To be fair, they had not hiked the prices up like everywhere else and there are quite a few positives about the place.

The hotel is in Kilbirnie, close to the airport and there is an efficient and free shuttle to and from the airport which operates 24/7. Very handy when ones relatives arrive in the middle of the night! Kilbirnie is not exactly jumping with things to see and do but it is close to Wellington and a taxi is around $17 or there is a shuttle van for $35. There is also a bus stop nearby and a return journey to the CBD is $7. There are also shops, cafes and a supermarket all about 2 minutes walk away.

The reception is warm and inviting and the staff were very friendly and efficient. There is a bar which stays open as long as there are customers and prices are very reasonable (ie not inflated). There is round the clock room service which my mother used and said was satisfactory.

The rooms are large and clean but old fashioned and they could do with a refurbishment. The beds were a little saggy but the bedding was good quality. There was only a bedside table on one side of the bed which was annoying for reading and there were controls for the lights on one side only. The bathroom was nice enough with good towels but the water pressure in the shower was a dribble. In the bedroom there was a fridge, mini bar with reasonable prices, tea and coffee making with biscuits, a flat screen TV and a heater. All of these were fine. I don't know why someone else says there is no wi-fi as there is but it is not free. However the charge is not terrible.

The main problem with this place is the noise. The floors in the corridors are wooden and the walls are thin so you hear everyone else's movements. The hotel is also under the flight path of Wellington airport so if you are a light sleeper, this place is not for you.

I believe that with some investment in refurbishment, this place could be a gem, but it's just not there yet.

The hotel is handy to catch a flight from Wellington. Very close to town to eat out, only thing it let it down is they didn't have a bath in our suite. Apparently all the ones with baths have been taken. It would have been very nice to have a soak after our long road trip down from Auckland.