Great value for money hotel. Staff very welcoming and helpful. Room a little dated but good size, clean and with its own conservetory. Large comfortable bed. Good full english breakfast and range of continental choices including fresh fruit. Short walk to station and connections to central London. Free parking. Richmond interesting town to explore. Would recommend this hotel for great value stay in a super location.

I thought this hotel good value for money. The rooms were lovely and large, light and airy and the location was great - very handy, walking distance to the station and shops.
The decor was a little dated - but it was clean and light and the staff were courteous and helpful.

Lets start with the positives. The location was great. Staff were friendly and welcoming. Standards of cleanliness were good.
And now the negatives. The room was a generous size but the decor is very, very dated and the bathroom was rather garish. The biggest negative however was... our room had NO ELECTRICITY! We couldn't switch the lights on, couldn't plug in anything (no hair straighteners for me!) and this really wasn't acceptable for a £100 a night room! For that price and a supposed 4* hotel I would expect a heck of a lot more and will not be staying here again.

I stayed in the Richmond Inn many times over the course of a year whilst working in Richmond. It's in a good location about 5mins walk from the station and centre of Richmond upon Thames.

As far as I'm concerned, the hotel is fairly basic but doesn't pretend to be anything else. Rooms are spacious, simple are spotlessly clean as is rest of hotel. All the rooms I used had trouser press which is useful when travelling on business. Free wi-fi is provided to all rooms and is of good standard. Breakfast is simple - just what you need when travelling on business. There is no restaurant or room service as far as I'm aware but location means that there are dozens of great restaurants within minutes walk.

Overall I'd recommend this as a great hotel for business travellers or people just looking for a basic clean place to stay whilst exploring the area.