our party booked this hotel on the internet, the website was attractive, the hotel had all that we had asked for.There was twelve of us in this party, on arrival we had a pleasant welcome, our rooms,were clean and tidy, although they were a bit on the small side.we booked this hotel because it had a bar which was later pointed out to us that it was only open when the proprietors felt like opening it. We had three children in this party they were allowed to play pool under continuous supervision by one of the proprietors. they were also allowed to play darts but only until 10.00 oclock at night, the proprietors did not want their children woken up at night. I was always under the beliefe that proprietors did all that they could to make guests welcome, willing to come and go with you, not in this case, they are very much running this hotel to suit their daily life, thus not accomodating their guests. We stayed on the friday night, spent all of saturday shopping returning to the hotel hoping to have a nice relaxing drink in the afternoon, getting out of the wind and rain, the bar was not open at 3.30 in the afternoon, we were told 'A DRINK AT THIS TIME?' this caused quite an upset with our party, voices were raised on our part, eventually we were asked to leave, we were homeless with three children at 5.00 oclock, on a wet and windy afternoon, we would not recommend this hotel to anyone,thankfully we did find somewhere else, but the proprietors of the glenthorn could not have cared less.
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