Family birthday event in private room - restuarant only. Tables not laid, drinks order after arrival took nearly 30 minutes and time to take food order nearly 60 minutes. Food then further 30 minutes for starters - continual request for drinks. A couple of members of staff very apologetic but manager could not have been more disinterested and removed from proceedings - apparently staff member off explained everything!!!!
Food when it did come was very good and well presented but had to request things like salt, pepper, sauce for the kids, fresh cutlery, napkins....absolutely awful service by management and for service alone will not be back! Absolutely disgusting behaviour by the management.
