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Holiday Inn London - Heathrow Ariel – reviews, photos

3.0 of 5
118 Bath Road, Hayes UB3 5AJ, England
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Holiday Inn London - Heathrow Ariel
Ranked #7 of 10 hotels in Hayes
3.5 of 5 stars 352 Reviews
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352 reviews from our community

What travellers say about this hotel
  • Airport hotel(7)
  • Hoppa bus(6)
  • Very good(4)
  • Night stay(3)
  • Great value(3)
  • Following day(3)
  • Double room(3)
Traveller rating
    50
    150
    88
    43
    21
Only show reviews for Family (38) | Couples (86) | Business (81)
Date Rating
Ohio
Top Contributor
62 reviews 62 reviews
Reviews in 37 cities Reviews in 37 cities
45 helpful votes 45 helpful votes
“Very Nice hotel. Better than expected.”
4 of 5 stars Reviewed 11 February 2012
2
people found this review helpful

Very nice Executive Room. Relatively inexpensive. Breakfast was just O.K., decor was nice. Location is good. You can catch a bus and tube (subway) to The Eye, Westminster Abbey and the Eye of London in about 45 minutes. There is a shuttle that runs every 30 minutes to terminals 3, 4 & 5 for about £5. It does stop at 2 or 3 other hotels, so give yourself about 40 minutes to get to your terminal.. Despite being so close to the airport it is very quiet. The bed was a little hard for my taste, but the room was well appointed with a small refrigerator, iron and ironing board as well as a pants presser.. It was much better that I expected.

Room Tip: get an executive room.
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  • Stayed February 2012, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Prayzur about Holiday Inn London - Heathrow Ariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Contributor
20 reviews 20 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Great airport hotel”
4 of 5 stars Reviewed 11 February 2012
1
person found this review helpful

Very pleasant and helpful staff, Excellent value and 21 nights parking included. Don't bother with the Hooper bus to the terminal £8. Book a taxis through the hotel £10 (far quicker and far easier).

Only moan was the rooms were to hot.

  • Stayed January 2012, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask beachfreaks about Holiday Inn London - Heathrow Ariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Wouldn't consider it again”
1 of 5 stars Reviewed 10 February 2012
3
people found this review helpful

I booked a room at the Ariel for one night as it was close to Heathrow, according to the website. I got a tiny room with a single bed. The room was tidy, but had a strong smell of ammonia, so being exhausted, I opened the window and tried to get to sleep. I had a terrible sleep due to the smell of the room, and mentioned the terrible smell to the front desk staff as I checked out, and suggested they not put anyone else in that room until the smell was resolved. I guess I should have just left the room immediately on seeing it, but I was really exhausted after a couple of long flights and needed the sleep. The front desk staff were pleasant, but I would never stay there again.

Room Tip: Check the room, and if unhappy, change it right there and then!
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  • Stayed December 2011, travelled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Oilfield2010 about Holiday Inn London - Heathrow Ariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review
14 February 2012
Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel.

I sincerely apologise for the inconvenience you experienced.
I will pass on your comments to our Housekeeping department with regards to the strong smell of ammonia.

The feedback I receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. I appreciate the candid feedback I receive and welcome any opportunity to improve.
I know you have many choices when it comes to lodging and hope you will continue to choose Holiday Inn for your future travel needs

Yours sincerely


Wayne Bowring
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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“Very good hotel. Very handy.”
4 of 5 stars Reviewed 9 February 2012
1
person found this review helpful

Stayed here the night before I took a long haul flight out of Heathrow.

Check in very efficient and I was upgraded due to Priority Club status. Nice of the hotel to welcome PC members - not many Holiday Inns do this.

Had a chilled evening in the bar and enjoyed a complimentary glass of wine due to drinks voucher from Priority Club.

Rooms were nice and well equipped.

Check out the next morning very quick and the Hoppa Bus is very handy for taking you straight to the airport.

  • Stayed December 2011, travelled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask traveller198526 about Holiday Inn London - Heathrow Ariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ariel_Manager, General Manager at Holiday Inn London - Heathrow Ariel, responded to this review
14 February 2012
Thank you for comments regarding your stay at the Holiday Inn London Heathrow-Ariel.

Appreciate your comments on your upgrade & was pleased to read you enjoyed your glass of wine.
Your feedback is valued and hope you will continue to choose Holiday Inn for your future travel needs.

Yours sincerely


Wayne Bowring
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“watch ever plane land from 100-200 yards”
5 of 5 stars Reviewed 8 February 2012

great place to stay for location for the heathrow express very quiet rooms considering its right next to a run way, if you want some entertainment go outside and watch the planes land only up to 100-200 yards away so close, but excellent aswell

  • Stayed September 2011, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask blinker09 about Holiday Inn London - Heathrow Ariel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Holiday Inn London - Heathrow Ariel

  • Holiday Inn Hayes
  • Hayes Holiday Inn
Address: 118 Bath Road, Hayes UB3 5AJ, England
Price range (per night):* INR5,016 - 13,654

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Holiday Inn London - Heathrow Ariel
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