We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.

Heathrow Inn – reviews, photos

140 Coldharbour Lane, Hayes UB3 3HG, England
Hotel amenities
Heathrow Inn
Ranked #10 of 10 hotels in Hayes
2.5 of 5 stars 15 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

15 reviews from our community

    Trip type
Traveller rating
    2
    1
    1
    1
    10
Date Rating
Melaka, Malaysia
2 reviews
1 helpful vote 1 helpful vote
“Happy Days”
5 of 5 stars Reviewed 20 January 2012

Well i would like to start by saying the owners are friendly and i have stayed there a few times..The area is close to all places airport trains and shops. The hotel itself is clean and quiet. I recommend this hotel to anyone who wants great value for money.

Room Tip: Any room really the one with own bathroom is ideal.
See more room tips
  • Stayed December 2011, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask abcdefg556 about Heathrow Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eastbourne
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Lovely hotel for cockroaches”
1 of 5 stars Reviewed 11 October 2011

Just read the other reviews to know how bad this "hotel" is. Please, save your money and go elsewhere.

  • Stayed September 2011, travelled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask bimmer4 about Heathrow Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Hayes hotels

Marriott London Heathrow
4 of 5 stars
Show Prices ABS:HotelCheckRates-d193684?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d571094?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Shepiston Lodge Heathrow
4 of 5 stars
Show Prices ABS:HotelCheckRates-d191911?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Radisson Blu Edwardian Heathrow Hotel
4 of 5 stars
Show Prices ABS:HotelCheckRates-d191904?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
No photo provided
4 of 5 stars
Show Prices ABS:HotelCheckRates-d570879?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Manchester, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Never never again”
1 of 5 stars Reviewed 14 June 2011
1
person found this review helpful

Musty smell throughout the Inn, accused of smoking apparently other guests complained about this ... but we had been out the entire day. Headache everytime going to our room as we had to walk through an area which was so dank and musty smelling. Had to buy Febreeze and disinfectant, to make room smell better. As for the continental breakfast advertised .... cereal, milk, coffee (cold and awful) toast and jam.... served with dirty dishes.... and then having to leave keys everytime you left Inn.... was abit worried about items in room ... did not feel comfortable at all. Bed not the best.... had to disinfect shower... did not look at all clean, then no shelving in ensuite to put your toiletries and no towel rails either. As for reserving parking space .. forget it, it is on a first come first basis

  • Stayed June 2011, travelled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask LinziJB3561 about Heathrow Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
1 helpful vote 1 helpful vote
“A nightmare and threatening hotel”
1 of 5 stars Reviewed 8 May 2011
1
person found this review helpful

Booked through Booking.com. The hotel pre charged my card without my presence. I arrived at hotel and they wanted to keep my card details, expiry date of the card and the 3 digit code at the back of the card. The managers wife said they keep it in a file. I asked where they would lock it away and why they would need my details as I had already paid. I started crossing it out as they wanted my signature on the same page as my card details. The manager snatched the paper out of my hand and raised his voiced at me. The wife then showed me a large amount of the other paperwork and there were numerous card numbers, names, addresses and signatures of other customers. i was shocked that so many people gave their personal details willingly and on hard copy. they refused to give me the room that I paid for unless I give them all my bank details again. Then they threatened me with the police. So i went outside to call the police and left my friend inside. All of a sudden i heard raising voices and the managers son was threatining my friend with violence and because its an indian restaurant and bar, the managers son had friends and they all approached my friend with bottles and kept invading his space until he left the premises. The managers wife after some time gave my refund whilst the manager was still yelling not to. They were very adamant they wanted my card details. I spoke to another customer on the way out and they took his details as well. The place stank of indian food. The owners are unreasonable and couldnt understand why I didnt want to leave my personal details with them. The fact they willingly showed me details of previous customers was worrying. I have never written a bad review before as I usually make a complaint to the manager and they will apologise and resolve it. But this hotel was resorting to violence with the friends who were hanging around in the bar. I was very scared as a girl and at 2230 at night. I'm glad I had someone with me. They don't protect your data under the data protection act. I was left with no room but thankfully laterooms.com gave me a room at the thistle for the same price with more proffesionalism and I was reassured with my personal details. Booking.com does not obliterate any of your card details on paper. Also the customer I spoke to outside was slightly worried as they took his card details down because apparently his room had cracked walls and things were missing so he thought he might get charged.

  • Stayed May 2011, travelled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask sa1051 about Heathrow Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
2 helpful votes 2 helpful votes
“DO NOT STAY THERE”
1 of 5 stars Reviewed 8 March 2011
2
people found this review helpful

I booked the room on the phone with a lady they took the card details and said they payment will be taken when you come on 4 March 11 and your room is booked, and we will give you the recepit at that time when you arrive, I asked them to e-mail me the booking details but they said we do not e-mail any thing. When I reached there at mid night, a man opened the door and the first thing he said was that you have not paid as your card details are not working, so do not have a room for you. I told him that i am suppose to pay when I reach here, I asked him that you could have called me as you have my number and confirm if you wanted the payment earlier, but he became very rude and abusive and said that we do not ring anybody, and told me to leave in the middle of night, so please DO NOT STAY THERE.

  • Stayed March 2011, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask BALL999 about Heathrow Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Heathrow Inn also viewed

Ibis London Heathrow Airport
3.5 of 5 stars 1,227 Reviews
Hayes, Middlesex
Show Prices ABS:HotelCheckRates-d193683?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Premier Inn Heathrow Airport - Bath Road
4.5 of 5 stars 1,513 Reviews
Hounslow, Middlesex
Show Prices ABS:HotelCheckRates-d282542?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
easyHotel London Heathrow
3 of 5 stars 120 Reviews
Hounslow, Middlesex
Show Prices ABS:HotelCheckRates-d1235556?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 10 hotels in Hayes, ranked by popularity »

Been to Heathrow Inn? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Heathrow Inn

140 Coldharbour Lane, Hayes UB3 3HG, England
Price range (per night):* INR3,121 - 4,458

Owners: What's your side of the story?

If you own or manage Heathrow Inn, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Heathrow Inn
Show the lowest price for this hotel (from our partners)
Show Prices