Service was appalling in that there was very little in the way of consideration and courtesy. Attitude of owner and staff small minded and unfriendly. The hotel has rules and there is no flexibility - staff and owner would rather spend 30 minutes arguing and claiming they could not prepare a breakfast for your friend if they were not present with the cooker being turned off and no offer of even tea and toast. Claims that it was against the law to cook breakfast when person not present at the table were followed by apparent Health and Safety argument of likely salmonella poisoning . . . sad that all this really masked a miserable and miserly approach to hospitality governed by greed and penny pinching.
- Belvedere Hotel Sandown