Can i just say on planning a trip to the island i looked at this hotel and was pretty much sold on it, but didn't book myself.

A relative on the island got me and my partner a very special rate as he has worked there in the past.

We stayed mid week in room 396, we dont normally stay in grand hotels usually opting for small boutique hotels or B&B's.

We loved the old style of the hotel giving it a step back in time which was cool as the isle of man does still like to keep its heritage, the lift systems were a bit new to us being such a large place but when we found our way to the room were amazed by the size, size of bed, size of bathroom, size of balcony and overall the facilities and furniture in the room.

The bed was massive not sure on the actual size but BIG. The balcony being a corner one seems to be much larger than the middle divided ones and the view in to the atrium and water gardens was brilliant, I enjoyed every moment spent out there with a bottle of wine and a book.

The bathroom had the luxury of both nice deep bath and separate shower, with large sink/vanity and mirror with toilet and bidet.

Cleanliness of the rooms and the hotel in general were good.

Well worth a visit and would have definitely paid the £110 rate per night.

Like other reviewers, I felt the decor a little tired in places. Apart from that, this hotel was lovely. We booked a package deal with ferry through 'Isle of Man Steam Packet' which was good value. The sea view room was a decent size with a sofa. The bathroom was also roomy with large bath and separate shower which had good pressure. Plenty of hot water was always available.
Buffet breakfast offered a good choice. We also had an evening meal in Sir Norman's bar. The food was tasty and service excellent.
All areas were spotlessly clean and all staff encountered were very polite and helpful.
I would definitely stay at this hotel again!

Good value for money, comfortable, good food and polite and helpful staff, but the building is a little bit down at heel and could do with some TLC, particularly in terms of carpets and decorating

Having stayed at a number of hotels in Douglas over the last three years I can confidently say that this is the best one having just returned from a four day stay. The service and food was top class, the room although a little old fashioned was spacious and had a view into the atrium which was beautiful. Sir Normans bar struck the perfect note between a lively atmosphere but in keeping with a four star hotel. We'll definitely book at the Sefton next time we stay in the Isle of Man.