We decided to book up last min,2 days prior to our arriving paid £220 b/b new years eve.Hotel room amazing excellent service we asked for a ice bucket & it arrived within 10mins.Breakfast also excellent was bought to you by the staff.Grounds amazing,hotel exceptionaly clean.This is probably the best hotel Iv stayed in for a while one of the best in the lakes so far.

We spent 2 nights at the Abbey House in December. The beautiful building looks impressive - but to get in it is necessary to walk through the groups of people outside smoking. There are large 'ash trays' at either side of the front door that were not emptied in the 3 days we stayed there.
The bedroom was spacious but the bed uncomfortable, the pillows flat and thin and the draft through the windows was as if we had the window open.
We got a special deal on the run up to Christmas, would not have paid the standard rate.
Some of the staff were friendly and the food was good. Not somewhere we will rush back to.

I spent one night here as part of a family wedding party.

The waiting, bar and reception staff were all excellent. The wedding arrangements themselves were well done and the food at the wedding reception was excellently presented and cooked. The public rooms are superb and the grounds stunning.

So why an average rating?

What prevents this hotel from maximising its potential is the rather shabby state of the corridors and the bedrooms. Obviously, hotel corridors get a lot of traffic, but that does not excuse peeling paper, scuff marks (easily removable) and chipped paintwork. The door to my room looked like it had been forced; and a patch job was done on the paintwork around the door knob.

My room, although comfortable, was dusty- on the top of the skirting, the mirror, the fireplace and lamp bulbs (thanks hotel inspector for that one!). The bathroom was reasonably clean, though the bath sealant needs replacing as it was mouldy. There was a broken socket (potentially dangerous) beside my bed and although the original windows are attractive, they are rusty and a bit cumbersome to open.

In short, a potentially lovely place, but maintenence and housekeeping need to up their game.

no point on writing just to make you look good . this place is easy to write about in one word CLASS all of it and also the staff CLASS . we were there for a wedding and it is a verey special place loads of features,,,, wow wow wow