We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Stoke on Trent M6 – reviews, photos

3.0 of 5
Clayton Road, Newcastle-under-Lyme ST5 4DL, England
Hotel amenities
Special offer
Save on Hotel Packages!
Holiday Inn Stoke on Trent M6
Holiday Inn Stoke on Trent M6
Holiday Inn Stoke on Trent M6
Holiday Inn Stoke on Trent M6
Holiday Inn Stoke on Trent M6
Holiday Inn Stoke on Trent M6
3.5 of 5 stars 121 Reviews
Show the lowest price for this hotel*
Show Prices
*from our partners
Write a Review

121 reviews from our community

    Trip type
Traveller rating
    15
    35
    42
    22
    7
Date Rating
London, United Kingdom
1 review
“Family trip to Alton Towers”
3 of 5 stars Reviewed 29 October 2011

We stayed 4 nights on a trip to Alton Towers. The pool was good, the breakfasts were great, the room was fine. The only downside was the one dinner we had at the hotel was not good at all - not sure if the chef was off that night but none of us enjoyed our dinner. I had the salmon linguine special which was a pile of spaghetti covered in the sweet chilli sauce you normally get with prawn cracker takeaways, a couple of leaves of spinach and a dry piece of salmon on top. I'm not the best cook out there but I could cook a lot better than what I ate for dinner.

  • Stayed October 2011, travelled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask Nydia_11 about Holiday Inn Stoke on Trent M6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyHotel, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
1 December 2011
Dear Guest

Thank you very much for taking the time to write onto Trip Advisor.

I was pleased to hear that you had enjoyed your 4 night stay at the hotel, whilst you were visiting Alton Towers. I am sorry to hear that your dinner experience on one evening was not good, and I would like to extend my apologies for this. I do review your comments with my team, so can assure you that the Head Chef will have noted your comments and put the necessary retraining in place with his team.

I would like to thank you very much for your comments, and hope that you will visit us again in the near future.

Kind Regards


Wendy

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Very good!”
4 of 5 stars Reviewed 26 October 2011

Really nice hotel,all you need lovely and basic thankyou!

  • Stayed October 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Gerrard1234 about Holiday Inn Stoke on Trent M6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyHotel, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
1 December 2011
Dear Guest,

Thank you for taking the time to write your comments onto Trip Advisor, following your recent visit to the hotel.

I was delighted to hear that you had enjoyed your stay with us.

I hope that we have the pleasure of welcoming you back again in the near future.

Kind Regards

Wendy

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ambleside, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 10 cities Reviews in 10 cities
“Meals a bit over priced”
3 of 5 stars Reviewed 24 October 2011

Me and my boyfriend stayed here for three nights for Alton Towers, we had a package deal with them. The room was clean tidy, it was a good size room. For our first night we had chicken tikka bites with mint yoghurt. We thought it was gonna be at least 6 bites, only 3 small bites and a small mint yoghurt. They were tasty. The second night we had fish and chips plus two diet cokes......£35??? Both shocked at the price. Anyway it was a nice getaway. Next time we will stay somewhere a closer to Alton Towers.

  • Stayed October 2011, travelled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask StephanieClaire11 about Holiday Inn Stoke on Trent M6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyHotel, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
1 December 2011
Dear Guest

Thank you for taking the time to write your comments onto Trip Advisor, following your recent visit to the Holiday Inn Stoke on Trent.

I was pleased to hear that you had enjoyed your stay with us.

We have recently reviewed our restaurant prices to offer a more competitively priced menu, however we are pleased to receive any comments with regard to this, as we are constantly reviewing the menus to ensure that we are competitive.

I hope that your experiences have not deterred you from returning back to the Holiday Inn Stoke on Trent.

Thank you once again for your comments,

Kind Regards


Wendy

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, Great Britain
Top Contributor
77 reviews 77 reviews
Reviews in 35 cities Reviews in 35 cities
104 helpful votes 104 helpful votes
“Ideally located hotel for conferences & meetings”
4 of 5 stars Reviewed 14 October 2011

My experience of the hotel relates to a day's conference booking for a dozen people, which was won in a competition. All the arrangements went smoothly, from the large free car park to the excellent buffet lunch, and the hotel's location only 2 minutes drive from Junction 15 of the M6, makes it popular for informal meetings in the lounge areas of the building.

My only criticism is that wifi is charged extra in the syndicate rooms at £5 an hour, which is expensive when many hotels, restaurants etc offer this free.

  • Stayed October 2011, travelled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask WilliamRead about Holiday Inn Stoke on Trent M6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyHotel, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
1 December 2011
Dear Sir/Madam

Thank you for taking the time to write your comments on Trip Advisor following your recent conference at the Holiday Inn Stoke on Trent.

I was delighted to hear that you had had a good conference and that you found the facilities good.

I am sorry to hear that you were disappointed with the Wifi charges, we do make a charge for this, as it is a secure, fast line that we offer, which can not be guarenteed in many restaurant etc offering this facilitiy free.

Thank you once again for taking the time to write your comments, and I hope that I have the pleasure of welcoming you back again in the near future.


Regards


Wendy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
uk
Top Contributor
52 reviews 52 reviews
Reviews in 36 cities Reviews in 36 cities
85 helpful votes 85 helpful votes
“sub standard Holiday inn”
2 of 5 stars Reviewed 28 September 2011
4
people found this review helpful

stayed hear for 2 nights while visiting Alton towers.for this the hotel location was good! However from the moment i booked there were problems, first i was double charged on my credit card,when arriving at the hotel we were given a room with dirty sheets, furniture with bits missing and drawings all over it and the radiator was broken! we asked to be moved and were to a better room but the sheets on the bed were still dirty! altho staff were not rude they wernt what i would call friendly! after a letter of complaint to the manger i have received a reply that addressed half the issues but still have not received a apology for the over charging! over all not a good experience and will look elsewhere when visiting the area next time!

  • Stayed September 2011, travelled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
Ask kev1983 about Holiday Inn Stoke on Trent M6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WendyHotel, General Manager at Holiday Inn Stoke on Trent M6, responded to this review
1 December 2011
Dear Guest,

Thank you for taking the time to write your comments on Trip Advisor following your recent visit to the Holiday Inn Stoke on Trent.

I am sorry that on your visit you encountered these shortfalls with our usual high standards. I appreciate that i did write to you to apologise personally you at the time, and I am sorry if I did not apologise for the over charge, which clearly should not have happened. I know that we did rectify this as soon as you made us aware of it.

I can assure you that we did take the necessary retraining with the room attendant for not checking all the laundry before putting it onto the beds, as the sheet was marked via the laundry process and should have been rejected prior to putting it onto the bed.

I am sorry once again for the lapse in standards, and hope that you will give us the opportunity to redeem ourselves, by visiting us again in the near future.

Kind Regards


Wendy

GENERAL MANAGER.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Newcastle-under-Lyme hotels

No photo provided
4.5 of 5 stars
Show Prices ABS:HotelCheckRates-d1217296?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
The Old Hall Country House
5 of 5 stars
Show Prices ABS:HotelCheckRates-d1141167?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Slater\
4 of 5 stars
Show Prices ABS:HotelCheckRates-d942173?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Premier Inn Newcastle-under-Lyme
4 of 5 stars
Show Prices ABS:HotelCheckRates-d571485?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton
Graythwaite Guest House
5 of 5 stars
Show Prices ABS:HotelCheckRates-d558245?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_RavingAboutButton

Travellers who viewed Holiday Inn Stoke on Trent M6 also viewed

Holiday Inn Express Stoke-on-Trent
4 of 5 stars 160 Reviews
Stoke-on-Trent, Staffordshire
Show Prices ABS:HotelCheckRates-d191417?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Borough Arms Hotel
4.5 of 5 stars 87 Reviews
Newcastle-under-Lyme, Staffordshire
Show Prices ABS:HotelCheckRates-d193728?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
Premier Inn Stoke - Trentham Gardens
4.5 of 5 stars 235 Reviews
Stoke-on-Trent, Staffordshire
Show Prices ABS:HotelCheckRates-d1117858?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed
View all 6 hotels in Newcastle-under-Lyme, ranked by popularity »

Been to Holiday Inn Stoke on Trent M6? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Stoke on Trent M6

  • Holiday Inn Newcastle Under Lyme
  • Holiday Inn Newcastle-Under-Lyme
  • Newcastle-Under-Lyme Holiday Inn
  • Newcastle Under Lyme Holiday Inn
Address: Clayton Road, Newcastle-under-Lyme ST5 4DL, England
Price range (per night):* INR4,347 - 8,192

Owners: What's your side of the story?

If you own or manage Holiday Inn Stoke on Trent M6, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Stoke on Trent M6
Show the lowest price for this hotel (from our partners)
Show Prices