The hotel was a good price and the staff were friendly, it is more a budget place, not luxury, but perfectly ok for an overnight stay for the race meeting. The very worst thing about our stay was making the mistake of going into the Black Bull pub, in Wetherby village. My Husband and I had booked a table for at the Sant Angelo, and prior to going for our meal after the races, we decided to call for a drink. We went into the Black Bull, but were completely ignored by the 2 female bat staff. We waited for nearly 15 minutes and they just blanked us. We stood at the bar and they served all their regulars, and when there was no-one else but us to serve, they began washing up. We left without a drink and would never go back there again. We were absolutley astounded,`to say the least. We live in Crete in Greece and they Greeks are lovely and welcoming, it was a shock to find our own countrymen blanked us!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
7 February 2012
Dear rap100r,
Thank you for your comments and I am happy that you enjoyed your stay. We are always trying our utmost to deliver the best service to our guests and we look forward to seeing you again soon.
KInd Regards
Dominic Biggin
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC