I can only rave about this Inn arrived for a two night stay DBB. The warm welcoming was lovely and we stayed in room 2 a beautiful 4 poster bed and luxury bathroom with a bouquet my husband had organized. Dinner was outstanding all the staff were wonderfully accommodating and nothing was to much trouble. Our second night was to celebrate my birthday and was presented with a personal card and cake with candles totally unexpected if your looking for a gem of a place I can highly recommend this Inn you wont be disappointed the food is 5 star as well as the service and staff we will return.

We had 2 nights at the Hoops Inn as part of a Groupon deal at the end of January 2012. As soon as we arrived, we realised that the place was not going to live up to its website. The huge hoardings outside and the shabby interiors are missing from all the photos on their website.

First of all we were given Room 14 and it was FREEZING. We went to Reception and asked to be moved to a room on the other side of the building (which had some sun on it), so we were moved across the corridor to Room 16. It was still very cold (we were in the middle of the coldest snap of winter so far). We went down to ask why the heating wasn't on, and (unlike the other reviewer who was told it was for 'ecological' reasons,) we were simply told "it's not come on yet". It was 1pm.

We decided to run a bath to warm up - there was some hot water and as long as you kept topping it up, you could keep warm. However, after a short while, they came and banged on the door saying there was a leak and we had to get out of the room. We went down to the bar (which, to be fair was very warm if you could get next to the log fire) and bought some overpriced drinks whilst we waited for the plumber to fix the leak.

3 hours later and we were told it was OK to go back to the room. We went in and it was still cold, so I thought I'd try out the shower. Before I had chance to switch it on, they came running back upstairs again to tell us not to use the bathroom as all the pipes were still disconnected.

The heating came on in the evening and the room warmed up a bit, but I still needed extra blankets and fleecey pyjamas to keep warm. How romantic.

The next day we were woken by the "plumber" in the room below, knocking the ceiling down to look for (another) leak. Again, no heating or hot water for us, so we decided to go down to breakfast.

Breakfast was OK - not as good as you get at a Premier Inn, but not as bad as a real cheap breakfast at IKEA or somewhere. I had some "fresh" fruit salad (made a few days earlier) and a small English breakfast. The fried eggs were overcooked, and the sausage tasted cheap and greasy. The cereals were fine.

That evening, because we couldn't get in our room nor drive elsewhere, we ate in the Bar. £11 for a plate of fish and chips. It was very nice, but overpriced for what you got.

Overall, the staff were friendly (at some points, overly friendly) and, apart from the odd argument and bout of moaning between staff in the bar, they were quite curteous.

I would NOT go back there again. Most of the faults I can overlook in a Fawlty Towers type way, but it was just way WAY too cold. When you are in a hotel room in your hat and coat and you can see your breath, you are not set up for a romantic break away!! (Book the Premier Inn instead - at least it's warm there).

I stayed for two nights recently at The Hoops Inn, whilst making the booking I mentioned that it was a surprise for my partner as it would be his birthday whilst we were staying. They took a note of his name and suggested they would do a little extra for him. Sadly, nothing was done, not even a happy birthday was uttered by anyone!
I recommend the bar food but the restaurant food was not up to much and was very pricey. Also, there were some regulars in who were exceptionally loud. opinionated and obnoxious. Several fellow diners complained to staff and left the restaurant area and nothing was done to quieten down the intrusive table.
Our room, and the hallways, were freezing! Apparently they do not heat the rooms prior to guests arriving for green reasons! Sorry,when it is this cold I disagree with this.
The serving staff were delightful, very friendly and helpful.
I would go again but only if it was discounted again, I would not wish to pay the full asking price as I have experienced a lot more for a lot less.

Got a great deal for £49 per room. We would have liked to have stayed longer, but there was literally 'no room at the inn'.

Our room was absolutely gigantic. Very nicely furnished, toasty warm, spotless and was a great place to unwind after a day sightseeing. Nice big bath and shower and large, comfortable beds.

Ideally located to visit picturesque Clovelly (about 10 minutes drive away), Westward Ho! and Bideford.

We thought the owners were fantastic. Really friendly and great with our little person.

Ate in the restaurant which had little cubby holes where you could sit and eat your meal. We had pasta, burger and a 'pie & pint' £10 deal. All were excellent, freshly prepared and very tasty. The Inn itself is a grand, welcoming, warm building.

The breakfast was great as well the next morning. Especially the porridge with the Devon clotted cream. Once again, the staff were great.

A bargain!